CLASS C MOTOR HOMES SECTION 1 – WARRANTY & SERVICE
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HOW TO GET SERVICE
To obtain reimbursement of warranty service the owner must do all of the
following:
1. Notify Jayco of the substantial defect in material or workmanship attributable
to Jayco, within the warranty coverage period;
2. Provide the notification mentioned in (1), above, within ten (10) days of when
the owner discovered, or should have discovered, the substantial defect in
material or workmanship attributable to Jayco;
3. Promptly and appropriately make the necessary repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental
expenses associated with obtaining warranty service.
If you need assistance you may contact Jayco, at P. O. Box 460, Middlebury,
Indiana, 46540, Attn: Customer Service (574) 825-5861, (800) 283-8267 or
www.jayco.com. Also, you must notify Jayco within three (3) days of delivery to
you to have work performed on any defect or damage to appearance items that
occurred at the factory during manufacturer or during delivery at no cost to you as
provided by this limited warranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect
that you believe impairs the value, use or safety of the RV, or if it has taken longer
than thirty (30) days for those types of repairs to be completed, you must, to the
extent permitted by law, notify Jayco directly, in writing, at the above address, of
the unsuccessful repair(s) of the alleged defect(s) so that Jayco can become
directly involved in making sure that you are provided service pursuant to the
terms of this limited warranty.
WHAT IS NOT COVERED
By way of example, only, this Limited Warranty does not cover any of the
following: defects in materials, components or parts of the RV not attributable to
Jayco, items that are added or changed after the RV leaves the possession of
Jayco; additional equipment or accessories installed at any dealership, or other
place of business, or by any other party, other than Jayco; any RV not used solely
for recreational travel and camping; all soft goods, normal wear, tear or usage,
such as tears, punctures, soiling, mildew, fading, or discoloration of exterior
plastic, fiberglass, upholstery, drapes, carpet, vinyl, screens, cushions, mattresses
and fabrics; the effects of condensation or moisture from condensation inside the
RV; mold or any damage caused by mold to the inside or outside of the RV;
imperfections that do not affect the suitability of the RV for its intended purpose of
recreational use or items that are working as designed but that you are unhappy
with; problems related to misuse, mishandling, neglect or abuse, including failure
to maintain the RV in accordance with the owner’s manual, or other routine
maintenance such as inspections, lubricating, adjustments, tightening of screws,
tightening of lug nuts, sealing, rotating tires; damage due to accident, whether or
not foreseeable, including any acts of weather or damage or corrosion due to the
environment, theft, vandalism, fire, or other intervening acts not attributable to
Jayco; service items such as windshield wiper blades, lubricants, fluids, filters,
etc.; damage resulting from tire wear or tire failure; defacing, scratches, dents,
chips on any surface or fabric of the RV; damage caused by off road use,
overloading the RV or alteration of the RV, or any of its components or parts.
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