9
receipt) so that we may establish your eligibility for warranty service and repair of the
unit without cost. Also include a note with a description explaining how the unit is
defective. A customer service representative may need to contact you regarding the
status of your repair, so please include your name, address, phone number and email
address to expedite the process.
IF THE UNIT IS OUTSIDE THE WARRANTY PERIOD, please include a check for
$30.00 to cover the cost of repair, handling and return postage. All out of warranty
returns must be sent prepaid.
It is recommended that you contact SPECTRA first at 1-800-777-5331 or by email at
custserv@spectraintl.com for updated information on the unit requiring service. In
some cases the model you have may be discontinued, and SPECTRA reserves the
right to offer alternative options for repair or replacement.
SPECTRA MERCHANDISING INTERNATIONAL, INC.
4230 North Normandy Avenue,
Chicago, IL60634, USA.
1-800-777-5331
To register your product, visit the link on the website below to enter your information.
http://www.spectraintl.com/wform.htm
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