Joerns Healthcare Warranty Program
for Hoyer® Classic Lis
Post Acute, Acute, HomeCare
2430 Whitehall Park Dr. Ste 100
Charlotte, NC 28273
(P) 800.826.0270
(F) 800.457.8827
VA/Government
19748 Dearborn Street
Chatsworth, CA 91311
(P) 800.966.6662
(F) 800.232.9796
Canadian Ofce
1000 Clarke Rd. Ste 6
London, ON Canada N5V 3A9
(P) 866.546.1151
(F) 519.451.8662
United Kingdom and
Other Countries
+44 (0)844 811 1156
+44 (0)844 811 1157
Netherlands
+31 (0)30 6363700
+31 (0)30 6363799
www.Joerns.com • www.RecoverCare.com email: info@joerns.com
© 2015 Joerns Healthcare • IM-459001 RevC • 15-2003
Your Hoyer Classics Lifts are warranted for one (1)
year after purchase by the original consumer/owner.
Components are warranted as follows:
1. Lifter structure; base, mast, boom, and suspension
cradle.
2. Hydraulic pump/jack (for manual lifters).
3. Electronic control box, hand pendant, actuator and
battery (for power lifters).
All other non-durable components, such as rubber
parts, plastic parts and painted surfaces, are
warranted for one (1) year from original consumer/
owner purchase. These non-durable components are
subject to normal wear and replacement.
Damage caused by use in unsuitable environmental
conditions or failure to maintain the product in
accordance with user and service instructions is not
covered. Any alteration, modication, or repair unless
performed by or authorized in writing by Joerns
Healthcare will void this warranty.
This warranty applies in the USA only. Check with your
supplier to nd out if international warranties apply.
Parts
Hoyer Classics Lifts contain various parts that wear
from normal use. These parts, such as rubber parts,
plastic parts and painted surfaces are not covered
under the one-year warranty but are covered for 90
days after date of purchase.
Joerns Healthcare’s obligation under this warranty is
limited to supplying replacement parts, servicing, or
replacing, at its option, any product which is found by
Joerns Healthcare to be defective.
Warranty replacement parts are covered by the terms
of this warranty until the product’s original warranty
period expires.
When requested by Joerns Healthcare, parts must
be returned for inspection at the customer’s expense.
Credit will be issued only after inspection.
Service
Most service requests can be handled by the facility
Maintenance Department with assistance from the
Joerns Healthcare Product Service Department.
Should a technician be required, one will be provided
by Joerns Healthcare, at our discretion. Only the
Joerns Healthcare Product Service Department can
dispatch authorized technicians.
This warranty is extended to the original purchaser
of the equipment.
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