Johnson Controls IQ4 HUB

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Overview

Important Technical Specifications
Function Description
Usage Features
Maintenance Features

The IQ4 Hub is an all-in-one 7-inch (17.8cm) touchscreen device designed to provide comprehensive security and smart home functionality through an easy-to-use interface. It supports a wide range of devices and features, making it a versatile control unit for residential and commercial applications.

Important Technical Specifications:

Platform: Android OS 9
LCD Display: 7-inch (17.8cm) LCD with a resolution of 1024 x 600 pixels. Brightness is 300 cd/m², and it displays 24-bit, 16.9 million RGB colors.
Processor: Qualcomm Snapdragon 8 Core SOM (System On a Module) with 16 GB of NAND Flash.
Touchscreen: Capacitive glass multi-touch.
User Codes: Supports up to 242 role-based user codes (Dealer, Installer, Master, User, Guest, Duress). For EN50131 certified installations, only 6-digit codes are used, with up to 999,998 combinations available. Codes 000000 and 000001 are disallowed. The user interface is disabled for 90 seconds after 5 invalid code entries.
Network:
- Wi-Fi: 802.11 a/b/g/n/ac dual band 2.4/5GHz, including built-in router capability.
- Cellular: LTE CAT4 (Bands 2/25, 4/66, 5/26, 7, 12/17, 13, 14 for North America; Bands 1, 3, 7, 20, 28A, 28B for Europe & UK; Bands 2, 4, 7 for Latin America, with some bands not available in Argentina).
Z-Wave Plus 700: Supports up to 167 devices (80 lights, 20 locks, 40 thermostats, 21 miscellaneous, 6 garage doors).
PowerG: 915 MHz (North America, Latin America) or 868 MHz (Europe & UK, UAE), long-range, secure encrypted two-way wireless. Supports up to 128 devices.
Security RF: Depending on the model, either S-Line encrypted 319.5MHz, 345MHz, or 433MHz. DSC 433MHz is used for Iceland only.
Bluetooth: Qualcomm Bluetooth Low Energy (BLE) 4.2, supporting disarming and audio streaming.
Flash Memory: 16GB NAND Flash.
LED Indicator: Status LED displays Green (Disarmed), Red (Armed), and Triple full-color RGB LED. Not enabled for EN50131 certified systems.
Speaker/Siren: Front-facing 4W speaker and 85dB siren. Type Z per EN50131-4: internal, self-powered.
Microphone: 1 MEMs (micro electro mechanical system) Microphone.
Tamper: Dual Panel and wall tamper switch with spring release.
Battery: Type 18650 Lithium Ion 3000mAh. Ningbo Veken Battery Co., Ltd, Model VT27 or Icon Energy Systems Co. Ltd, Model IAN034NA. Low battery threshold: 3.6V and 10% indication for battery capacity.
Buttons: Single wake/sleep button used for sleep/wake, hard reboot, and clean screen cancel.
Mechanical Dimensions: 6.1”H x 7.5”W x 1”D (155mm x 191mm x 26mm). Weight is approximately 1.3 kg.
Power Supply: AC/DC External Plug-in Adapter. Output: 7vDC (⎓) 1000mA CC, or 7vDC (⎓) 1.5A CC. Input 100-240VAC 50/60Hz. Adapter evaluated at 120vAC for UL/cUL. Current consumption during set & unset procedure: 70mA; quiescent current: 285 mA; max current in alarm mode: 1070 mA.
Standby Time: 24h (Battery recharge time [up to 80% of capacity]: 12 h. Energy level of battery in its charged state is 100 %).
Mount: SmartMount wall mount included. SmartMount table stand sold separately. For EN 50131 systems, only wall mount is allowed.
Certification: UL/ULC Residential Fire and Burglary and UL/ULC Commercial Burglary Alarm Control Unit. Compliant with standards: UL985, UL1023, UL2610, ULC-S545, ULC-S304. CE & CertAlarm (EN Grade 2): Pending. Great Britain: UKCA: Pending. PD 6662 & BS 8243: Pending.
Environmental: Altitude: Min 0m to Max 2000m. Humidity range: 20% RH to 93% RH (non-condensing). Operating Ambient Temperature: Min -10°C to Max 40°C. Storage Ambient Temperature: in -20°C to Max 55°C. EN50130-5 Class I - Indoor ordinary location.

Function Description:

The IQ4 Hub serves as the central control panel for a security and smart home system. It features a user-friendly interface divided into three sections:

Header: Displays date, time, weather, message center, and settings tray access.
Primary Interface: Shows arming options, sensor status, and partition selection.
Footer: Provides panic options and navigation to additional pages.

Usage Features:

User Interface: The home screen provides an overview of the system status. The message center displays security provider messages, contact info, alerts, video tutorials, and FAQs.
Settings Tray: Accessed by swiping down from the top bar, it offers quick access to system, battery, Wi-Fi, Bluetooth, and cellular status, as well as volume control, brightness, a lock screen icon, and other quick settings.
Screen Lock: When enabled, a lock screen prevents unauthorized access and manages permissions to "Advanced Settings."
Programming: Allows configuration of various system settings, including EU Events, Automation rules (e.g., lighting schedules), Activity Monitor for 24-hour zones, License information, Advanced Settings (requiring Dealer, Installer, or Master code), and Smart Energy Optimizer.
Installation: Guides the installer through initial setup, including wall mount or table stand options, wiring diagrams, and powering the panel. The Setup Wizard provides a step-by-step programming tool for consistent installations.
Security Sensors: Supports adding, editing, and deleting up to 128 security RF or life safety devices. Features include Auto Learn Sensor for quick pairing, manual Add Sensor, Edit Sensor, Delete Sensor, Sensor Status for real-time monitoring, and Sensor Group for quick reference to sensor behaviors. PowerG Output Rules allow configuration of PGMs.
Wi-Fi Devices: Manages Wi-Fi connections, including scanning and connecting to networks, configuring the IQ4 Hub's built-in Access Point (enabling/disabling router, broadcasting/hiding SSID, changing password), viewing connected devices, pairing IQ Remote Secondary Touchscreens, and enabling/disabling 3rd party connections. It also supports IQ WiFi and IQ WiFi 6 routers.
Z-Wave Devices: Manages Z-Wave devices, including adding (inclusion), editing, clearing (exclusion), deleting failed devices, and removing all devices (factory default reset). It also allows viewing/editing associations and configuring Z-Wave settings (device limits, frequency region, advanced settings like Replace Failed Node and Add/Remove Controller). SmartStart simplifies device inclusion using DSK codes, and the Provisioning List tracks inclusion progress.
Bluetooth Devices: Supports adding, editing, deleting, and configuring up to 5 mobile Bluetooth devices for disarming. Settings include toggling Bluetooth on/off, adjusting disarm settings, and changing the disarm timeout.
System Tests: Provides various tests to ensure proper system functioning, including Wi-Fi Test, Sensor Test (showing dBm signal strength and noise floor), Cellular Test, Z-Wave Tests (connection, rediscover network, neighbor info, counters, diagnostics), PowerG Test (ping, signal strength, PIR CAM image review), Zigbee Test (signal strength, battery voltage), Panel Glass Break Test (clap test, alarm test mode), Dual Path Test, Daughter Cards Test, Panel Test (all processes), Ambient Noise Test, and Input Voltage Test.
Customization: Allows user management (creating/editing user codes with different access levels), dealer branding (customizing contact info, loading custom logos, billboard images, or help videos via Panel Access Point), connecting to Wi-Fi, weather display (today's and 4-day forecast), and Photo Frame settings (displaying digital photos, choosing display type, transitions, display time, on/off times).

Maintenance Features:

Software Upgrade: Supports upgrading the panel's software version via Wi-Fi or Access Point. The system can check for new software in the background and download it for later installation.
Battery Replacement: Provides a step-by-step guide for safely powering down the panel, unplugging the battery connector, removing the old battery, and installing a new one. It includes cautions against using sharp objects or pulling on cables.
Troubleshooting: Offers guidance for resolving common issues, including Power Down, Panel Reboot, and Hard Reboot procedures. It also provides a detailed troubleshooting table for Panel Tests, covering Arm-Disarm, Photos, Help Videos, Battery, LED Green/Red, Panel Tamper, AC Status, Internet Connection, Wi-Fi, Upgrade Service, Z-Wave, and Sirens.