Johnson Controls TEC3030 User Manual

Troubleshooting
Table 8: Fault list
Faults Probable causes Solutions
Remote Zone Temp Fail The External Zone Temperature
sensor has been disconnected or has
failed.
1. Check the wiring of the sensor.
2. If intentionally disconnected, reset sensors
through the menu.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Supply Temp Fail The External Supply Temperature
sensor has been disconnected or has
failed.
1. Check the wiring of the sensor.
2. If intentionally disconnected, result fault
by entering the menu, enter Control Setup,
and select Inputs to reset the sensors.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Outdoor Temp Fail The External Outdoor Air
Temperature sensor has been
disconnected or has failed.
1. Check the wiring of the sensor.
2. If intentionally disconnected, reset sensors
through the menu.
3. If problems persist, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Internal Sensor Fail An internal sensor has failed on the
TEC.
Order replacement units and return the
affected devices to Johnson Controls under the
RMA program.
OA Lockouts Disabled The Local Outdoor Air Temperature
sensor has become disconnected
or failed or a network Outdoor Air
Temperature sensor has timed out,
and the TEC is no longer shutting
down equipment based on the OA
lockout setpoints.
1. If the source of outdoor air temperature
was a locally connected sensor, follow the
steps for the Outdoor Temp Fail alarm.
2. If the source of outdoor air temperature
was a BAS, check the BAS to ensure that
it is still online and is providing the TEC
with the temperature reading. If removal
of the BAS mapping was intentional, reset
sensors through the menu.
Econ Unavailable The Outdoor Air Temperature sensor
is not installed, has failed, or has been
disconnected and the TEC can no
longer control the economizer.
Follow the same steps as Outdoor Temp Fail
alarm.
Dehum Unavailable Dehumidification is unavailable
because the zone humidity sensor has
failed or the humidity reading is not
reliable.
Order replacement units and return the
affected devices to Johnson Controls under the
RMA program.
Service Equipment connected to the BI
configured for a Service alarm
triggers the alarm.
Service the equipment by way of the
manufacturer's recommendation.
Dirty Filter Equipment connected to the BI
configured for a Dirty Filter alarm
triggers the alarm.
Replace the filter in the equipment as explained
in the manufacturer's instructions.
Calibration Corrupt Factory calibration data is lost or is
not installed.
Order replacement units and return the
affected devices to Johnson Controls under the
RMA program.
Zone Temp Unreliable All sources of zone temperature are
unreliable, including the onboard
sensor.
Order replacement units and return the
affected devices to Johnson Controls under the
RMA program.
TEC3000 Series Networked and Wireless Single- or Two-stage Economizer Thermostat Controllers Quick Start Guide24

Johnson Controls TEC3030 Specifications

General

Brand	Johnson Controls
Model	TEC3030
Category	Controller
Language	English