Johnson Controls TEC3030 User Manual

Table 8: Fault list
Faults Probable causes Solutions
Open Window The switch connected to the BI
configured for Open Window senses
that the window is opened, and
control has shut down.
1. Close the window to resume control.
2. Check sensor functionality with an
ohmmeter, and verify the wiring to the
TEC.
3. Order replacement units and return the
affected devices to Johnson Controls under
the RMA program.
Fan Lock The switch connected to the BI
configured for Fan Lock did not sense
airflow within 10 seconds of starting
the fan, and control has been shut
down.
1. Inspect equipment to ensure fan
functions.
2. Check sensor functionality with an
ohmmeter, and verify wiring to the TEC.
3. Reset fault by entering the menu, selecting
Fault Status, and selecting the Fan Lock.
4. Order replacement units and return the
affected devices to Johnson Controls under
the RMA program.
Humidity Unreliable The zone humidity reading was
reliable and has now failed.
1. If the source of zone humidity was the
onboard sensor, contact Johnson Controls
product sales and support.
2. If the source of zone humidity was a BAS,
check the BAS to ensure that it is still
online and providing the TEC with the
humidity reading. If removal of the BAS
mapping was intentional, reset sensors
through the menu.
The controller has detected an
internal fault that it cannot recover.
Order replacement units and return the
affected devices to Johnson Controls under the
RMA program.
Controller Fault
An unknown error has prevented the
controller from turning on.
Order replacement units and return the
affected devices to Johnson Controls under the
RMA program.
Touchscreen Unavailable The touchscreen components fail to
initialize.
1. Reboot the controller.
2. If problems persist, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Board Mismatch The baseboard and CPU board are
paired incorrectly. An error message
appears on the TEC indicating the
model number of the baseboard and
CPU board.
Match the baseboard to its corresponding CPU
board.
The previous upgrade did not
complete.
1. Upgrade the TEC3000 to the latest released
version.
2. Upgrade the TEC3000 to the current
version again.
Firmware Mismatch
The previous downgrade has not
completed because the previous
version is no longer supported.
Reboot the TEC3000 to clear the fault.
USB Malfunction A USB drive has malfunctioned and
drawn more than the maximum
allowed current.
1. Attempt to insert and use the USB drive
again.
2. Try a new USB drive.
3. If problems persist, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
TEC3000 Series Networked and Wireless Single- or Two-stage Economizer Thermostat Controllers Quick Start Guide 25

Johnson Controls TEC3030 Specifications

General

Brand	Johnson Controls
Model	TEC3030
Category	Controller
Language	English