JPL Agora 14
Trouble Shooting
1) No reaction when using the Bluetooth remote controller
a) If you do not see a red LED light when pressing any button on the remote controller, check to see if the
remote controller has batteries and that they are installed correctly.
b) Repower the JPL Agora Camera and then press the Volume down [ –] and Decrease zoom [ -] at
the same time for 3s.
2) Blue LED light ashes slowly on camera
a) Turn o the power for 3s and then reconnect it.
b) Press OK button [ OK ] and Page up [ ] buttons at the same time for 3s until red LED on remote
controller turns o.
c) Press Volume down [ –] and Decrease zoom [ -] at the same time for 3s.
3) Image displays abnormally
a) Check that the lens is clean.
b) Press OK button [ OK ] for 3-5s to enter RESET.
4) Microphone is not active
a) Check to see if the JPL Agora is set as the default camera in the microphone settings on your PC.
b) Check if the microphone has been muted by the remote controller.
5) PC fails to read this camera
Check all cables are correctly connected.
6) No image displayed / The image breaks frequently
Check all cables are correctly connected.
7) The video quality is not good aer accessing soware
Check your video quality settings on the PC.