Jura IMPRESSA X9 Win - Troubleshooting Common Issues

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8 Troubleshooting
8 Troubleshoot ing
Pr o b l em Cau se/Resu l t Act i o n
Gr i n d er i s m ak i ng a v er y l o u d
noise.
There are f oreign obj ect s i n
the grinder.
T Pl ease co n t ac t y o u r JURA
service partner (see Chapter
‘JURA contact details / Legal
information’).
Insufficient foam is produced
when milk is foamed
The dual spout i s di rt y. T Ri n s e an d cl ea n t h e d u al
spout (refer t o Chapt er 6
‘Maintenance – dismantling
and rinsing t he dual spout’).
Co f f ee o n l y com e s ou t i n d r i ps
when it is being prepared.
The cof fee i s ground t oo f inel y
and obstruct s the system.
T Se t t h e g r i n d e r t o a c our se r
set t ing(refer t o Chapt er 2,
‘Preparing and using for the
first time – Adjusting the
grinder’).
Wat er har dness cannot be
adjusted.
The CLARIS f i lt er car t ri dge i s
act ivated.
T Pl ease co n t ac t y o u r JURA
service partner, who will be
able t o deact ivate t he CLARIS
filter cartridge.
FI LL BEANS i s d i sp l ay e d
alt hough t he bean cont ainer
has been filled.
The grinder i s not yet com -
pletely filled with beans.
T Pr epar e a co f f ee sp eci al i t y.
Cl e an i n g o f t he c of f e e s y st e m
cannot be start ed alt hough
the machine displays the
prompt.
The machi ne request s cl eani ng
of the coffee system and
descaling / filter change.
T Fi r st p e r f o r m d e sc al i n g o r
change t he filt er. You can t hen
clean the coffee system.
In spite of the empty bean
cont ainer, no bean is displayed
for the respective products.
The bean moni t or i s di rt y. T Cl e an t h e be an c o n t a i n e r
(see Chapter 6, ‘Maintenance –
Cl e an i n g t h e be an c o n t a i n e r ’ ).
EM PT Y DRI P T RAY i s al wa ys
displayed.
The met al cont act s of t he dri p
tray are dirty or wet.
T Cl e an an d dr y t h e m e t a l
cont act s on t he back of t he
drip tray.
FI LL WATERTANK i s d i spl ay e d
alt hough t he wat er t ank is full.
The wat er t ank f loat i s t rapped. T Descale t he water t ank (see
Chapt e r 6, ‘ Mai n t e n a n c e –
Descaling t he water t ank’).