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Troubleshooting guide
Malfunctions often have simple causes
that you can remedy yourself using the
following overview. When in doubt, or
in the case of malfunctions not men-
tioned here, please contact your autho-
rized Customer Service.
With increasing aging, the capacity of
the battery will decrease even with
good care, so that even when fully
charged, the full run time is no longer
achieved. This is not a defect.
Issue Possible causes Solution
The appliance
does not run.
Battery is nearly empty. 1. Charge the battery.
The appliance is in danger of
overheating.
1. Check whether the dust con-
tainer is clogged.
2. Clean the dust container.
3. Switch the appliance on
again.
Suction capacity
decreases / ab-
normal sound or
operating noise
which becomes
louder.
Dust container is full.
HEPA filter set is clogged.
1. Check the dust container.
2. Empty / clean the dust con-
tainer, HEPA filter, and stee
l
net filter.
3. Check and clean the filter.
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