10.2 Warranty Policy
10.2.1 Contents and Duration of Warranty
10.2.1.1 Repair will be provided free of charge if the problems are due to
manufacturing or defective components within the warranty period (a
repair of this kind will hereafter be called warranty repair).
10.2.1.2 Warranty repairs can be performed by authorized KARMA wheelchair
dealers only.
10.2.1.3 KARMA is not responsible for the transportation costs for repair and
replacement.
10.2.1.4 Replaced parts will be the property of KARMA.
10.2.2 Items Not Covered by Warranty
10.2.2.1 Irregularities that do not affect function and safety of product.
10.2.2.2 Damage resulting from normal wear and tear.
10.2.2.3 Problems arising due to lack of basic maintenance and self-inspection.
10.2.2.4 Damage resulting from use not following operation guidelines.
10.2.2.5 Installation or use of parts not manufactured by KARMA.
10.2.2.6 Damage resulting from use in unsuitable environments.
10.2.2.7 Any addition, modification, or alteration not authorized by KARMA.
10.2.2.8 Damage resulting from external factors such as chemicals, oil, debris, etc.
10.2.2.9 Natural disaster.
10.2.3 KARMA is Not Responsible for The Following Costs
10.2.3.1 Replacement or refill of consumable parts, oil, lubricant.
10.2.3.2 Inspection, adjustment, cleaning, etc.
10.2.3.3 KARMA designated self-inspection costs.
10.2.4 Responsibilities
10.2.4.1 The Responsibilities of the User
10.2.4.1.1 Fully adhere to operation guidelines set forth in this manual.
10.2.4.1.2 Perform self-inspection and basic maintenance.
10.2.4.1.3 Keep a record of self-inspections and basic maintenance.
10.2.4.1.4 Not permit any alteration, addition, or modification or use of parts not
manufactured by KARMA.
10.2.4.1.5 Thoroughly read and understand this manual.
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