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What should I do if I forget
my wireless password?
The default password for connecting to your
Wi-Fi network can be found on a sticker on the back
of your Keenetic device, or if you are using a Mesh
Wi-Fi System, you should use the password on the
Main Router. If the default Wi-Fi password has
been changed and subsequently lost, the changed
password can be retrieved or reset by logging
in to the web interface or in the Keenetic Mobile
Application.
What should I do if I can't add
an extender to the Keenetic Mesh
Wi-Fi System?
Make sure the Operating Mode Switch on the case
is set to I B — Extender Mode. If this is correct
then next restore the factory settings of your router
(see below), and repeat the procedure of adding
the extender to the Mesh Wi-Fi System.
What should I do if I forget my Web
Interface page password?
To create a new password, please follow the
instructions to restore the factory settings on your
Keenetic device in the question below.
How do I reset/restore the original
factory settings on my Keenetic
device?
Make sure that your Keenetic device is connected
to a power supply. Press and hold the Reset
Button B until the Status LED C begins to blink
rapidly, release the button and wait while your
device restarts.
Important: After restoring factory settings, you
will need to reconfigure your Internet connection
and re-add extenders to your Mesh Wi-Fi System.
General Information
What's in the Box
● 1 Router preloaded with KeeneticOS;
● 1 Level VI energy-efficient 100–240 V
power adapter;
● 1 Ethernet cable;
● 1 Quick Start Guide;
● 1 Quick Start Guide (multilingual).
Environmental Conditions
● Operating temperature range: 0 to +40°C;
● Operating humidity: 20 to 95% non-condensing;
● Storage temperature range: –30 to +70°C;
● Storage humidity: 10 to 95% non-condensing.
Device Warranty
For the most up to date Warranty Information,
please visit our website keenetic.com/legal.
Your Keenetic device comes with a non-transferable
3-year warranty from the documented date
of purchase (including your 2-year European
Limited Warranty). Valid claims in case of a defect
will be honored subject to local legal requirements.
Safety Instructions
● Your Keenetic device is ONLY for indoor use —
NEVER use it outside.
● Before use, remove protective labels from your
Keenetic device, and ensure vents are unblocked.
● Never use your Keenetic device in an enclosed
space, and ensure that the Keenetic-supplied
power adapter is always easily accessible.
● ONLY use a Keenetic-supplied power
adapter — cease to use any damaged adapter
IMMEDIATELY.
● Your Keenetic device and its power adapter
contain no user-serviceable parts — DO NOT
OPEN.
● Keep your Keenetic device away from water,
excessive humidity or heat, and direct sunlight.
● Your Keenetic device can be safely wall-mounted
using two screws, firmly attached, on any wall
surface strong enough to support 4 times the
device's weight.
20 mm or longer 128 mm
3–4 mm
1,5–2 mm
6–8 mm
Certification Information
Keenetic Limited hereby declares that this device
is in compliance with all relevant provisions
of directives 2014/53/EU, 2009/125/EC, and
2011/65/EU. Details of the original EU declaration
may be found at keenetic.com within details
on specific model pages.
This device complies with EU radiation exposure
limits set forth for an uncontrolled environment.
This equipment should be installed and operated
with a minimum distance of 20 cm between the
antennas and a person’s body.
The frequency and the maximum transmitted
power for your device, per the requirements
of the EU are listed below:
2400-2483,5 MHz: 20 dBm;
5150-5350 MHz: 23 dBm;
5470-5725 MHz: 30 dBm.
This device will support DFS and TPC functionality
while operating in the 5 GHz band.
This device is restricted to indoor use only when
operating in 5150 to 5350 MHz frequency range
(channels 36 - 64).
Per (EC) No 1275/2008, the power consumption
in networked standby if all wired network ports
are connected and all wireless network ports are
activated is 5,1 W.
This device can be used across EU member states.
Disposal
In accordance with European directives,
your Keenetic device, including the power
adapter and cables may not be disposed
of with general household waste. Consult
your local authority or your supplier for
information about disposal.
Notice
When you use your Keenetic device (including
when you connect your Keenetic device the
first time), Keenetic Limited will process certain
personal data about you, e.g., service tag, serial
number, model name, software version, and
IP address of your Keenetic device.
For more information, please go to
keenetic.com/legal.
If you are in the European Union / European
Economic Area, Keenetic GmbH will process certain
personal data about you, e.g., service tag, serial
number, model name, software version, and
IP address of your Keenetic device. Please read
our Device Privacy Notice for the European Union /
European Economic Area at keenetic.com/legal.
Keenetic Sprinter Details
1. Operating Mode Switch
A
— Router Mode.
B
— Extender Mode.
2. Wi-Fi Antennas
Four fixed precision printed dipole Wi-Fi antennas
with 5 dBi gain. We recommend keeping the
antennas in a vertical position.
3. DC Power Socket F
For use with the power adapter supplied
in the package. The Keenetic device is designed
for continuous operation and does not need
to be powered off daily.
4. Network Ports 1, 2 & 3
By default, these ports are intended for home
devices, but they can be reconfigured and connected
to the Internet in Router Mode. The port LED
is on when connection is established, and blinks
when data is being transferred.
5. Network Port 0
The blue port marked 0 is preconfigured for Internet
connection in Router Mode. In Extender Mode, this
port works for home or office network connection.
The port LED is on when connection is established,
and blinks when data is being transferred.
6. Reset Button B
Restores the original factory settings and resets the
administrator password. For instructions on how
to reset your Keenetic device to factory settings, see
the Frequently Asked Questions section below.
7. Status LED C
Solid green
— Ready for operation.
Blinking green
— Starting up or
updating the operating system.
Rapidly blinking for 2 seconds followed by
continuous illumination
— The Wi-Fi Control
Button has been pressed, and the function
assigned to the button has started.
Rapidly blinking for 2 seconds followed
by no illumination
— The Wi-Fi Control
Button has been pressed, and the function
assigned to the button was stopped.
Off
— Off.
8. Internet LED A
Solid green
— Internet connection is established.
Off
— No Internet connection.
9. FN1 LED
By default, it displays the Keenetic device's operating
mode. The purpose of this LED can be changed in the
settings.
On
— Extender Mode.
Off
— Router Mode.
10. FN2 LED
By default, it shows that an update for the KeeneticOS
is available The purpose of this LED can be changed
in the settings.
Blinking
— An update is available.
Off
— No updates available.
11. Wi-Fi LED D
Solid green
— Wi-Fi network enabled.
Blinking green
— Transferring data.
Blinking slowly
— Quick connection
session (WPS) in progress.
Off
— Wi-Fi network disabled.
12. Wi-Fi Control Button D
By default, this button allows you to easily add
extenders to the Keenetic Mesh Wi-Fi System,
or other WPS-compliant devices to the wireless
network.
Pressing it once
— Starts a quick connection
session for adding a new device.
Pressing and holding for 3 seconds
— Turns
the Wi-Fi on or off. You can assign other
functions to this button if necessary.
Management Options
The Keenetic web interface is the primary way
to manage your device, offering all features and
configuration options. You can also book a private
domain name with the free KeenDNS service to have
secure, HTTPS-protected remote management
of your network anytime, and from anywhere. Open
my.keenetic.net to start.
The Keenetic mobile application provides the
easiest way to manage your home network through
your iOS or Android devices on the go, focused
on routine tasks, parental functions and traffic
monitoring. Download the Keenetic app, available
on Apple App Store and Google Play Store, on your
mobile phone.
Scan for
Keenetic App
The Keenetic remote monitoring and
management system is a cloud-based solution
purpose-built for Small/Medium-sized businesses
to help keep critical networks and infrastructure
online 24/7. Visit rmm.keenetic.com to learn more.
Frequently Asked Questions
What should I do if I can’t access
the Initial Setup Wizard page or the
Keenetic Web Interface page?
1. Make sure that your mobile device / computer
is connected to your Keenetic device (in Router
Mode) via Wi-Fi or an Ethernet cable and set
up to obtain an IP address and DNS servers
automatically.
2. Check that you have correctly entered the
appropriate Keenetic device web address:
either my.keenetic.net (recommended)
or 192.168.1.1 or 192.168.2.1.
3. Reboot your mobile device / computer and your
Keenetic device.
4. If the Initial Setup Wizard page is still not
appearing, please follow the instructions below
to reset your Keenetic device.
What should I do if I can’t access the
Internet with my Keenetic device?
1. If the Internet LED A on the Main Router is not
illuminated, consult your ISP to make sure that
that service is available, and that you are using
the correct connection parameters, e.g. account
login and password, authentication protocol, MAC
address, etc. Make any necessary changes.
2. If the Internet LED A on the Main Router
is illuminated, please check the wired or Wi-Fi
connections between your Keenetic Main Router
and home devices, including any Keenetic
extenders.
Can I connect a Keenetic Extender
to a non-Keenetic main router?
Absolutely. Press the Wi-Fi Control Button D
on your Keenetic in ExtenderMode. Within two
minutes, start a WPS session on your main router
by pressing the appropriate button on the Non-
Keenetic device. A Keenetic Extender will adopt
the wireless network name and password of the
main router. The Internet LED A on the Extender
will illuminate when it has connected successfully
to your network. To configure the repeater settings,
first open the user interface of the main router
to determine the IP address assigned to your
Keenetic Extender. Then, enter that IP address in the
web browser to open the Web Interface on the
Keenetic Extender to make necessary changes.
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