Security Features & Document of Volatility 28
Security Issues for Certain Firmware Revisions
Recovering Erased System Files
Recovering Erased System Files
To recover the lost files, perform the following steps:
1. Obtain your instrument’s model and serial number.
2. Contact Keysight and request a replacement license file.
The Keysight representative will ask for the model and serial number.
3. Update the firmware to the revision specified in the "Update to" column of
Table 8-1 on page 26.
a. If problems occur when upgrading the firmware, manually enter as
many license keys as possible using Utility > Instrument
Adjustments > Instrument Options > Software Options
b. Upgrade the firmware again.
4. Open Internet Explorer and enter http://<instrument IP
address>/update.
5. Locate Recover Self-test System Files and click Execute.
6. Locate Overwrite LICENSE.TXT, cut and paste the replacement license file
(obtained in Step 2) into the text box, and click Execute.
7. Cycle the power on the instrument.
8. If configuration errors persist after completing the previous steps, contact
Keysight again.
To Next Page
Loading...