Kia EV9 2024 - Page 235

Opening and closing
Used Vehicle/Digital Key 2 Maintenance
Purchasing used vehicle
If any of the digital key devices (smart phone key, card key (if equipped)) are regis
tered in the vehicle, the message 'Digital key(s) active' will appear on the instrument
cluster once when the vehicle is turned on after unlocking the vehicle door.
When purchasing a used car, be sure to check the message and delete the smart
phone key and card key (if equipped) registered by the previous user. Please let
us know the purchase of a used vehicle through an authorised Kia dealer. Check
whether the card key (if equipped) that came with the used vehicle operates properly.
If the digital key (card key) (if equipped) does not work properly, delete the card key
(if equipped) and register the smart phone key, and then re-register the card key (if
equipped).
Digital Key 2 Maintenance
If you need to have your Digital Key 2 System repaired or replaced, the registered dig
ital key (smart phone/card key) (if equipped) can be deleted depending on the type of
maintenance.
Limitations of the System
• Digital Key 2 may not work if any of the following occurs:
◦ Smart phone battery or the vehicle battery is discharged
◦ NFC or Bluetooth is turned off in the smart phone settings
◦ A credit card is overlapped in the back of your smart phone, or metal or thick
smart phone case is used
◦ Using the card key (if equipped) with other cards, or using it in a wallet or card
holder
◦ There is electronic interference by other vehicles, objects, etc.
◦ There may be a communication error with Digital Key 2 NFC function if the metal
lic cover or communication device is attached to the smart phone. If there is a
malfunction of Digital Key 2, remove the cover attached to the smartphone and try
again.
• The vehicle may not be controlled by the smart phone if any of the following occurs:
◦ Basic and necessary functions of the smart phone are operating (general call, ur
gent call, audio or NFC payment)
◦ Using wireless earphone (general call, urgent call or audio)
◦ When Digital Key 2 app function is being limited due to smartphone default set
tings or app launch priority policy per manufacturer
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