To Next PageTo Next PageWhat does 'Unable to Access Feature - 024' mean on my KING DISH Tailgater Pro DTP4900 Antenna, and how can I resolve it?
If you see 'Unable to Access Feature - 024' on your KING Antenna, it means the feature is not downloadable. Keep the receiver in standby for 1 hour.
General| Power Source | 12V DC |
|---|---|
| Automatic Setup | Yes |
| Satellite Acquisition | Automatic |
| Portability | Portable |
| Operating Temperature | -40°F to 140°F |
| Type | Satellite Antenna |
| Compatibility | Dish Network |
| Satellite Support | DISH |
| Signal Acquisition | Automatic |
| Warranty | 2 years |
Keep manuals for future reference for safe operation.
Set up and operate the unit according to the provided instructions.
Avoid power washing/submersion, hand-tighten cables, unplug in damp conditions.
Ensure an unobstructed view of the southern sky for best reception.
Heavy weather can reduce signal; programming returns as conditions improve.
Connect RG-6 coax to MAIN and SATELLITE IN ports, hand-tighten.
Power the receiver and TV, select correct TV input.
Wally startup screens will appear for initial setup.
Your TV screen may differ; follow on-screen prompts for best results.
Follow on-screen instructions to pair your remote control with the receiver.
Select your display resolution (e.g., 720p) via on-screen prompts.
Ensure antenna is placed correctly and select scan options.
Highlight and select your current state from the menu.
Choose the correct satellite mode (e.g., WA 1 TV(110, 119, 129)).
Scan for satellite signals; do not move the antenna during the process.
Call DISH to activate your receiver with a mobile antenna specialist.
Receiver downloads software and reboots; do not disturb.
Installation summary confirms successful receiver activation.
Acquire signal and select "Watch TV" to view programming.
Ensure first-time setup procedure is completed if receiver is new.
Wally startup screens appear; follow on-screen prompts.
Ensure antenna is placed correctly and select scan options.
Choose your current state and the appropriate satellite mode.
Scan for satellite signals; do not move the antenna during the process.
Receiver acquires signal, may take up to 5 minutes.
Program guide downloads after signal acquisition, may take up to 10 minutes.
Notes on signal loss, moving the unit, and reauthorization.
Ensure second receiver is activated and connected to the MAIN port.
Reset second receiver to download guide for the selected satellite.
Handle carefully, avoid dropping, and hand wash with mild soap and water.
Unit can be secured; information on optional accessories.
Alarm sounds if coax is disconnected from the DISH Tailgater Pro.
Various mounting options like brackets, feet, and roof kits.
Gather necessary tools like drill, wrench, sealant, and fasteners.
Select an area on the roof with a clear view and proper wiring access.
Maintain adequate distance from obstructions based on height.
Mount on center line, minimize tilt, avoid obstructions, handle to rear.
Use fasteners and roof-compatible sealant for weatherproofing.
Connect coax to MAIN port, tighten hand-snug.
Route coax, avoid sharp bends, secure every 12-18 inches.
Drill a 3/4" hole, feed coax, and seal completely.
Connect coax cable(s) to receiver(s) using Snap-n-Seal connectors.
Resolve SmartCard not inserted or remote not working errors.
Address obstructions, coax connection, or antenna movement.
Resolve channel signal loss, all satellites not found, or no satellites found.
Fix OTA signal loss, local channel interruptions, and missing channels.
Troubleshoot feature access, sporting event blackouts, and viewing area issues.
Understand parts/labor warranty, service procedures, and returns.
Learn what is not covered by the warranty.
