Document No.:KE-4011-03 Page: 27/27
22. Notes to users
◆ This manual covers the normal use of the product as a general guide to users, but does not
necessarily cover every condition or situation that may be caused to users while they use the
product. If technical assistance beyond the scope of this manual is required, users are
recommended to contact KITZ Corporation or the distributors in their locations.
◆ Numerical limits given in this manual such as operating pressures and service temperatures are
specified in consideration of safe and trouble-free operation of the product. It is forbidden to use
the product in any condition that may exceed such numerical limits.
◆ Drawings and illustrations of the product in this manual provide users with only the basic information.
Ask KITZ Corporation or the distributors for detailed assembly drawings of the products, if needed.
23. Product Warranty
Failed or damaged products shall be repaired or replaced at no cost to users, if the failure or damage
occurred within 12 months after pilot operation, but not exceeding 18 months after shipment from KITZ
factories, and the following conditions are satisfied:
(1) The product has been correctly handled, stored, installed, operated and maintained according to this
manual within the scope of design specifications and service conditions of the product.
(2) The product has not been modified by any party other than KITZ Corporation or its authorized
modification shops.
(3) The product function and performance has not been deteriorated by aging.
(4) The product has not been damaged due to an act of God or a natural disaster.
24. Emergency Call for Technical Assistance
Should users need to contact KITZ Corporation, its distributors or its authorized service shops on
technical problems of the products, they are recommended to inform the following:
◆ KITZ product code and size
◆ In-site service conditions such as the kind and conditions of the fluid, the line pressure range and
cycles, and the line temperature range and cycles
◆ Frequency of operation and any other functional conditions
◆ Environmental conditions for piping installation
◆ Source of supply
◆ Arrival date of shipment and date of pilot operation
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