24
EN
TROUBLESHOOTING
Problem Possible cause Possible solution
Power indicator is not
bright
Power source is not
switched on.
1. Check the power supply
matches.
2. Check the power cord
is connected correctly.
3. Internal components
are damaged. Contact
customer service.
Ice cube making doesn’t
work properly.
1. The ambient
temperature is too high or
the ventilation is poor.
1. Place the appliance in
a cooler place or remove
dust from the cooling fan
and the air inlets and
outlets.
2. The water temperature
is too high.
2. Fill the water tank
with water at ambient
temperature.
3. Refrigerant leak 3. The refrigerant system
is damaged. Contact
customer service.
ADD WATER and ICE
FULL indicator are ashing
simultaneously (LED
display)
The ice cube maker can’t
detect an ice drop signal
for three times during ice
making process.
1. Check whether any
foreign matters are
obstructing the ice making
box.
Malfunction indicator
ashes (LCD display).
2. Internal components
are damaged. Contact
customer service.
In ice-making mode,
WORK indicator ashes
(LED display)
Temperature sensor is in
bad condition.
To replace the temperature
sensor, contact customer
service.
Abnormal noise Fan or pump is damaged. 1. Make sure the
appliance is in a suitable
position.
2. Contact customer
service.