KMOUK HSB004 - Restore Factory Settings; Troubleshooting Common Issues

.
8.
Restore factory setting
When
power on, press the “Power” and “Source” button
for
5
seconds simultaneously to restore factory setting and return
to
the
Bluetooth pairing mode.
9.
Troubleshooting
Refe
r to the table below if this product does not function properly. If
the
proble
m you are experiencing is not listed below or if the
instructions
belo
w do not help, turn off the product, disconnect the power cord,
and
contact
KMOUK customer service or mail us at support@kmouk.
com
1.Th
e soundbar will not turn on.
Is
the power cord firmly plugged into the wall outlet?
•Unplu
g and reconnect the power cord to the wall outlet to make
sure
the
connection is secure.
2.
A function does not work when the button is
pressed.
Is
there static electricity in the air?
•
Disconnect the power plug and connect it again.
3.Soun
d dropouts occur in BT mode
•
See the Bluetooth connection sections on pages
4.Soun
d is not produced.
Is
the mute function on?
•
Press the mute button to cancel the mute function.
5.Th
e remote control does not work.
Ar
e the batteries drained?
•
Replace with new batteries.