KNF NMP 830 KPDC - 10. Returns

Diaphragm Pumps NMP 830, NMP 850 Returns
KNF Neuberger BA121556-121559 NMP830_850-EN 0221.doc
Translation of original Operating and Installation Instructions, English, 22
10. Returns
Preparing for return
1. Flush the pump with air for a few minutes (if necessary for
safety reasons: with inert gas) to free the pump head of dan-
gerous or aggressive gases (see Chapter Flushing the pump).
Please contact your KNF sales partner if the pump cannot be
flushed due to damages
2. Remove the pump.
3. Clean the pump (see the Chapter Cleaning the pump).
4. Send the pump together with completed Health and Safety
Clearance and Decontamination Form to KNF, stating the na-
ture of the transferred medium.
5. Package the device securely to prevent further damage to the
product. If necessary, request an original packaging at a char-
ge.
Returns
KNF shall undertake to repair the pump only under the condition
that the customer presents a certificate regarding the medium that
is pumped and the cleaning of the pump. Please follow the instruc-
tions at knf.com/repairs.
Contact your KNF sales partner directly if you require additional
support for your return service.