Troubleshooting your eReader
What's in This Section
• Troubleshooting your eReader
• Turning your eReader off
• Charging your eReader
• Repairing your Kobo account
• Signing out and signing back in to your eReader
• Performing a factory reset
• Performing a manual factory reset
Troubleshooting your eReader
Here are a few things to try if you're experiencing problems
with your eReader.
• Verify your account details: Double-check that
you've entered the correct email address when
signing in. Ensure that there are no spelling errors
when creating an account.
• Repair your Kobo account: If you've recently
purchased a book and it doesn't appear on your
eReader, you can try repairing your Kobo account.
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