Calibrating the Printer
May 4, 2005 3-9
Cannot load DLLs. Insufficient 
memory.
There is not enough memory available 
for the calibration software to load all 
the necessary DLLs.
• Close any other open programs to free up 
memory.
• Reboot the computer then run only the 
calibration software.
Cannot load the file 
SDKColorMatch.dll.
Please reinstall the software.
A file required by the calibration 
software is missing or corrupt.
Uninstall then reinstall the calibration 
software. See “Uninstalling the Calibration 
Software” on page 3-8 and “Installing the 
Calibration Software” on page 3-1.
Cannot load the file 
SDKUsbCtrl.dll. 
Please reinstall the software.
A file required by the calibration 
software is missing or corrupt.
Uninstall then reinstall the calibration 
software. See “Uninstalling the Calibration 
Software” on page 3-8 and “Installing the 
Calibration Software” on page 3-1.
Cannot open the USB port. 
Please check the printer 
cables and power.
The software is unable to 
communicate with the printer.
• Check that the printer cables are secure.
• Check that the printer is turned on and the 
operator panel Ready light is illuminated. 
• Power the printer off then on.
• Reboot your computer.
Cannot access the file or read 
the data.
A file required by the calibration 
software is missing or corrupt.
Uninstall then reinstall the calibration 
software. See “Uninstalling the Calibration 
Software” on page 3-8 and “Installing the 
Calibration Software” on page 3-1.
Parameter error, such as 
undefined tag or insufficient 
data.
An internal error has occurred within 
the calibration software.
• Close the calibration software and try 
calibrating the printer again. 
• Uninstall then reinstall the calibration 
software. See “Uninstalling the Calibration 
Software” on page 3-8 and “Installing the 
Calibration Software” on page 3-1.
• Check the Kodak Web site for an updated 
version of the calibration software.
The printer with the selected 
ID number cannot be found.
The calibration software is unable to 
find the printer with the selected 
Printer ID.
• Close the calibration software.
• Check that the printer cables are secure.
• Check that the printer is turned on and the 
operator panel Ready light is illuminated. 
• Run the calibration software and try 
choosing the printer again.
The printer is not ready. The printer is not ready for 
calibration.
• Check that the printer cables are secure.
• Check that the printer is turned on and the 
operator panel Ready light is illuminated. 
Error Message Description or Cause Possible Solution