4
Where to Get Help
If you are experiencing difficulties with the
DC20 camera, help is available from the
following resources:
n the Troubleshooting section of this
user’s guide.
n for help with non-Kodak products
packaged with the DC20 camera, contact
the manufacturer of that product.
n your place of purchase.
n World Wide Web at
http://www.kodak.com
n product information by fax, refer to
Appendix A.
n technical support, refer to Appendix B
for the appropriate phone number. Have
the DC20 camera connected to your
computer, its serial number ready, and be
at your computer when you call.
Getting Started...
This user’s guide provides detailed operating
instructions for your new DC20 camera.
Instructions on how to install and use the
enclosed software is available in the software’s
getting started guide or on-line help.
Package Contents
n DC20 camera
n DC20 camera user’s guide
n one 3V lithium battery
n two serial cables (one for Macintosh and
one for PC or compatible systems)
n CD containing one TWAIN Acquire
Module for Windows, ADOBE
PHOTOSHOP-compatible plug-in for
Macintosh, and software applications
n software’s getting started or user’s guide
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