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Troubleshooting
Computer/connectivity problems
Battery life is short ■ Wipe the contacts with a clean, dry cloth before inserting a
battery in the camera.
■ Insert a charged battery.
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress shutter button all the way.
■ Insert a charged battery.
■ Wait until the ready light is green before attempting to take
another picture.
■ Transfer pictures to the computer (page 43), delete pictures
from the camera (page 20), switch image storage locations
(page 31), or insert a card with available memory (page 4).
Status Cause
The computer does not
communicate with the
camera
■ Turn on the camera.
■ Insert a charged battery (page 2).
■ Make sure USB cable is securely connected on camera and
computer port (page 43).
■ Make sure the EasyShare software is installed (page 26).
Slide Show does not run
on an external video
device
■ Adjust the camera Video Out setting (NTSC or PAL, page 33).
■ Make sure the external device settings are correct (see the
device’s user’s guide).
Status Cause
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