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Troubleshooting
Picture quality problems
Computer does not
communicate with
the camera
■ Make sure the battery is charged and installed correctly (see
page 1).
■ Turn on the camera.
■ Make sure the USB cable model U-8 is connected to the camera
and the computer (see page 44). (If using an EasyShare dock,
check all cable connections. Make sure the camera is seated on
the dock.)
■ Make sure EasyShare software is installed (see page 43).
Status Solution
Picture is not clear
■ To automatically set exposure and focus, press the Shutter button
halfway. When the framing marks turn green, press the Shutter
button completely down to take the picture.
■ Clean the lens (see page 56).
■ Make sure the camera is not in Macro mode if you are more than
27.6 in. (70 cm) from your subject.
■ Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).
Picture is too dark
■ Reposition the camera for more available light.
■ Use Fill flash (see page 9) or change your position so light is not
behind the subject.
■ Move so that the distance between you and the subject is within the
effective flash range. (See camera specifications starting on see
page 54.)
■ To automatically set exposure and focus, press the Shutter button
halfway. When the framing marks turn green, press the Shutter
button completely down to take the picture.
Status Solution
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