4-2 A-61627 November 2008
Power button
indicators
The power button acts as an indicator light in addition to powering up
the Scan Station. Use this chart to help determine the status of the
Scan Station.
Problem Possible Solution
Scan Station will not scan/feed
documents
Make sure that:
• the power cord is plugged securely into the back of Scan Station and
the wall outlet.
• the power switch is on.
• the wall outlet is not defective (call a licensed electrician).
• document(s) is making contact with the feed rollers.
No images are being displayed
If you are scanning one-sided documents be sure the side you want to
scan is facing the input tray (not facing you). For more information, see
the section entitled, “Getting your documents ready to scan” in Chapter
2.
Roller marks appear on the document
after scanning
Clean the rollers. See the procedures in Chapter 7, Maintenance in the
Administrator’s Guide.
Images have black background bleed-
through
When scanning translucent documents, black bleed-through may be
displayed on the image. To minimize this, adjust the Contrast value on
the Black and White Adjustments screen.
Unsuccessful fax delivery
• Verify that your return email address is configured correctly.
• Be sure the fax number that you are sending to is correct. Once the fax
number is verified, try again. If errors persist, contact your
administrator.
Indicator Problem Remedy
Constant
blue
Scan Station is ready
Flashing
blue
Scan Station is busy Wait until the indicator stops flashing
and the Scan Station is ready.
Flashing
red
Error indication, such
as the cover is open or
there is a document
jam.
Correct the error; i.e., close the Scan
Station cover or remove the document
jam, and continue.
Constant
red
Scan Station failure Turn the Scan Station off, then on
again. If the error persists, call Service.
To Next Page
Loading...
