Kodiak X2 User Guide
18
WARRANTY INFORMATION
INERGY HOLDINGS, LLC (“Inergy Solar” or “Inergy”) warrants to the original consumer pur-
chaser that this Inergy Solar product will be free from defects in workmanship and material
under normal consumer use during the applicable warranty period identified in Paragraph 2,
below, subject to the exclusions set forth in Paragraph 6, below. This warranty statement sets
forth Inergy’s total and exclusive warranty obligation. We will not assume, nor authorize any
person to assume for us, any other liability in connection with the sales of our products.
2. Warranty Period
In each case, the warranty period is measured starting on the date of shipment to the original
consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start date of the warranty period. Reg-
istration is not required.
3. “No Lemon” Policy
Inergy Solar warrants to the original consumer purchaser that should this Inergy product re-
quire service (rendered only by Inergy) on (3) three separate occasions within the above stated
warranty period, the unit can be exchanged for a replacement product of comparable type,
quality, and functionality at the request of the original consumer purchaser. Validation by an
Inergy technician of product failure is required prior to replacement. Your warranty remains in
force for the duration of the original 24-month warranty period, and is in no way terminated by
replacement product under this No Lemon Policy.
4. Remedy
Inergy Solar will repair or replace (at Inergy Solar’s option and expense) any Inergy Solar
product that fails to operate during the applicable warranty period due to a defect in workman-
ship or material.
5. Limited to Original Consumer / Buyer
The warranty on Inergy Solar’s products is limited to the original consumer purchaser and is
not transferable to any subsequent owner.
6. Exclusions
Inergy’s warranty does not apply to (i) any product that is misused, abused, modified, neglect-
ed, damaged by accident, or used for anything other than normal consumer use as authorized
in Inergy’s then-current product literature, or (ii) any product purchased through an unautho-
rized seller. Inergy’s warranty does not apply to any battery cell or product containing a battery
cell unless the battery cell is fully charged by you at least once every six months. The Kodiak X2
records critical system event data. This data can be used to determine if a battery has been im-
properly used, including but not limited to improper charging/discharging, short-circuits, water
damage, and extreme temperature exposure.
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