7. Clean the Inlet Screens
CAUTION: Risk of personal injury. The valve may contain hot water; be careful when draining
any residual water.
Disconnect the power and turn off the water supply.
Unthread the plastic nuts from the hot and cold inlets.
Remove the copper tubes. The O-ring and screen may be attached to the end of the tube.
If the screen remains in the check valve, use a small flat-blade screwdriver to gently pull the check
valve from the valve inlet.
Remove the screens from the copper tubes or check valves.
Clean the screens to remove any dirt or debris.
Rinse or replace the check valves and screens.
Reassemble the inlet connections.
Troubleshooting
WARNING: Risk of electric shock. Disconnect power before servicing.
NOTICE: Valve maintenance should be performed by a KOHLER Authorized Service Representative
(ASR).
NOTE: For DTV+ system troubleshooting, refer to the guide on the K-99695 controller product page at
us.kohler.com.
NOTE: For service parts information, visit your product page at kohler.com/serviceparts.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4KOHLER.
Screen
Nut
Copper Tube
Check Valve
Seal
O-Ring
Boot
Split
Boot
Kohler Co. 11 1240338-2-B
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