Kohler PowerWAVE 3000/P1

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4. Trouble Shooting
If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom
Possible cause
Remedy
No indication and alarm in the
front display panel even though
the mains is normal.
The AC input power is not
connected well.
Check if input cable firmly
connected to the mains.
The warning code 0B.
EPO function is activated. At this
time, the EPO switch is in “OFF”
status or the jumper is open.
Set the circuit in closed
position to disable the EPO
function.
The warning code 01.
The external or internal battery is
incorrectly connected.
Check if all batteries are
connected properly.
The warning code 09.
UPS is in overload condition.
Remove excess loads from
UPS output.
UPS is overloaded. Devices
connected to the UPS are fed
directly by the electrical network
via the Bypass.
Remove excess loads from
UPS output.
After repetitive overloads, the
UPS is locked in the Bypass
mode. Connected devices are fed
directly by the mains.
Remove excess loads from
UPS output first. Then shut
down the UPS and restart it.
Fault code is shown as 43.
UPS is in overload too long and
goes into fault mode. Then UPS
shut down automatically.
Remove excess loads from
UPS output and restart it.
Fault code is shown as 14, 15, 16
The UPS shut down automatically
because short circuit occurs on
the UPS output.
Check output wiring and if
connected devices are in short
circuit status.
Other fault codes are shown on
LCD display and alarm beeps
continuously.
A UPS internal fault has occurred.
Contact Kohler
Battery backup time is shorter
than nominal value.
Batteries are not fully charged.
Charge the batteries for at
least 7 hours and then check
capacity. If the problem still
persists, consult your dealer.
Batteries defect
Contact Kohler to replace the
battery.
The warning code 0A.
Fan is locked or not working. Or
the UPS temperature is too high.
Check fans and notify Kohler.
The warning code 02.
The input neutral wire is
disconnected.
Check and correct the input
neutral connection. If the
connection is ok and the
warning is still displaying,
please refer to the LCD setting
section, to enter the neutral
loss check menu, to see if the
parameter3 is “CHE”. If it is,
please press the “Enter” key
firstly to make the “CHE” flash
and press the “Enter” key
secondly to make the UPS
clear the alarm. If the warning
still exists, please check input
fuses of L2 and L3.
The L2 or L3 input fuse is broken.
Replace the fuse.