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TROUBLESHOOTING
Computers
If a call can be heard via the computer’s headset or built-in speaker, but not via
Konftel 60W, check that the software and sound card can handle full duplex.
SOUND
No sound
1. Are the LEDs red? If so, the mute button is activated. Press to deactivate.
Poor sound quality, echo
1. Check that Konftel 60W is within the range for the telephone.
2. Check the position. The unit is intended to stand flat on a table. Avoid moving
the unit around during a call. Do not place the unit too close to a wall or under-
neath objects such as lampshades or pot plants.
3. Tune Konftel 60W manually. See instructions for manual tuning.
4. Is the volume correctly adjusted? See the instructions for adjusting the volume
setting for the microphone.
5. Is the other party using a conference unit, sound card or software that cannot
handle full duplex?
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