Troubleshooting
9
bizhub 163/211 9-5
9.2 When the machine is not operating correctly
Symptom Possible Cause Remedy
Nothing appears on the
display.
Is only the indicator on the [Start]
key lit up in green?
The machine has entered Power
Save mode.
Press any key in the control panel
to cancel Power Save mode.
(See page 3-21.)
Was the auto shut-off operation
performed?
Set the power switch to "O". (See
page 3-19.)
The indicator on the
[Start] key does not light
up.
Was the account number en-
tered?
Enter the account number ac-
cording to the procedure de-
scribed in "Entering the account
number" on page 6-34.
Even though the [Start]
key is pressed, no cop-
ies are made.
Is the "Error" indicator on the
control panel lit?
Follow the instructions in any
messages that appear on the dis-
play.
The machine is still warming up
after just being turned on.
bizhub 163 takes about 30 sec-
onds and bizhub 211 takes about
15 seconds to warm up after they
are turned on.
Wait until the machine has fin-
ished warming up.
The machine does not
enter Copy mode.
Is the indicator on the [Interrupt]
key lit?
Press the [Interrupt] key to cancel
Interrupt mode. (See page 5-64.)
The machine cannot be
turned on.
Has the power supply cord been
unplugged from the electrical
outlet?
Plug the power supply cord into
the electrical outlet.
Has the breaker for the electrical
circuit been tripped?
Close the breaker for the electri-
cal circuit.
ACCOUNT NO.:---
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