bizhub C554/C454/C364/C284/C224 3-7
3.4
Q4. The FTP TX function does not work for sending data to a destination.
3
Scan Chapter 3
3.4 Q4. The FTP TX function does not work for sending data to a des-
tination.
A4. Check the settings for the FTP destination on this machine and the settings on the FTP server side.
Check for the following items:
- Is the correct address of the FTP server registered in [Host Address] of the destination settings of this
machine.
- In address registration, is [File Path] registered correctly?
– When no folder is specified: Enter "/ (slash)".
– When a folder is specified: Simply enter the folder name without a "/ (slash)".
– (Example) To send data to a "scan" folder in an FTP server whose address is "ftp.xxxxxxxx.co.jp"
Host address: ftp.xxxxxxxx.co.jp
File path: scan
- Are the correct values entered in [User ID] and [Password] of the destination settings of this machine?
- A colon (":") should not be added to the file name. Have any been added?
If the problem cannot be solved even after checking for the above points, contact your administrator.