Why does Konica Minolta Software display an error when importing an exported file?
This error may occur when an export file has been obtained without being encrypted. To resolve this, open the exported file using the spreadsheet application. Set "+" shown in the Password field of the target user as a new password. Save the file. Import the file saved in step (3) using Authentication Manager.
How to fix 'Failed to establish an SSL/TLS communication with the device' error on Konica Minolta Software?
To resolve the 'Failed to establish an SSL/TLS communication with the device' error, you can try the following: Use Web Connection to import a certificate to the device. In the network settings, set "Enable SSL" of OpenAPI to "ON" or "Accept SSL communication only". In the network settings, set "Enable SSL" of TCP socket IF to "ON".
What to do if Konica Minolta Software doesn't respond after installing a new IC card or biometric device?
If there is no response after installing a new IC card or biometric authentication device, register Authentication Manager again.
General| Category | All in One Printer |
|---|---|
| Functions | Print, Copy, Scan, Fax |
| Printing Technology | Laser |
| Print Resolution | 1200 x 1200 dpi |
| Copy Resolution | 600 x 600 dpi |
| Scan Resolution | 600 x 600 dpi |
| Duplex Printing | Yes |
| Memory | 2 GB |
| Hard Drive | 250 GB |
| Print Speed | 22 ppm |
| Copy Speed | 22 cpm (black and color) |
| Paper Capacity | 1, 150 sheets |
| Connectivity | USB, Ethernet |
| Display | 9-inch color touchscreen |
| Network Connectivity | Ethernet |
| Operating System Compatibility | Windows, Mac, Linux |
| Warm-up Time | 20 seconds |
Defines the purpose and core functions of Authentication Manager.
Outlines the initial configuration steps for Authentication Manager.
Details the necessary server configurations for Authentication Manager to function.
Describes the procedure for configuring device settings before application installation.
Guides users on how to log in to the Enterprise Suite server.
Covers the fundamental operational steps within Authentication Manager.
Explains the main menu interface and its components.
Details the various pages and their functions within the Authentication Manager interface.
Manages and displays registered user information and available operations.
Lists the functions available on the User List page for user management.
Provides instructions on how to view the list of registered users.
Allows customization of which user details are displayed in the user list.
Details the process and required information for registering new users.
Explains how to view and modify existing user information.
Describes the procedure for editing the information of several users simultaneously.
Outlines the steps for removing a user from the system.
Covers importing user information from various sources.
Details the process of importing user data from a specified file.
Guides on how to create files for importing user data.
Explains how to create files for deleting user information.
Allows users to review the outcomes of data import operations.
Describes importing user information directly from a device.
Allows users to review the outcomes of data import operations.
Details importing user information from external servers.
Allows users to review the outcomes of data import operations.
Explains how to delete users based on external server data.
Covers exporting user and user group information to files.
Guides on how to edit exported data files.
Shows how to select devices for viewing user counter data.
Guides on selecting a device for totaling counter data.
Displays the counter totals for each user.
Allows customization of displayed counter data fields.
Lists the functions for managing account tracks.
Shows how to view the list of registered account tracks.
Details the process for creating new account tracks.
Explains how to modify existing account track information.
Outlines the steps for removing an account track.
Covers importing account track information from various sources.
Details importing account track data from a specified file.
Guides on creating files for importing account track data.
Explains how to create files for deleting account track information.
Allows users to review the outcomes of account data import operations.
Describes importing account track information directly from a device.
Allows users to review the outcomes of account data import operations.
Covers exporting account track and group information to files.
Displays the counter totals for each account track.
Covers creating and modifying templates for function permissions.
Outlines the process for removing function permission templates.
Assigns function permission templates to specific users or user groups.
Assigns function permission templates to account tracks or groups.
Defines priority settings for function permissions.
Covers creating and modifying user groups.
Outlines the process for removing user groups.
Covers creating and modifying account groups.
Outlines the process for removing account groups.
Covers creating and modifying templates for user settings.
Outlines the process for removing user templates.
Covers creating and modifying templates for account tracks.
Outlines the process for removing account track templates.
Covers creating and modifying templates for external servers.
Details the process of adding new external servers.
Explains how to modify settings for registered external servers.
Outlines the process for removing registered external servers.
Allows modification of various device-specific settings.
Configures function restrictions for public users on devices.
Configures settings for SSFC authentication methods.
Customizes how user names are displayed on the device panel.
Covers creating and modifying IC card information templates.
Controls whether IC card information is active for users.
Allows viewing and updating IC card details.
Sets names for different IC card types.
Outlines the process for removing IC card data.
Sets up the IC card self-registration feature.
Shows a list of users registered in biometric units.
Allows modification of the biometric unit number for users.
Outlines the process for removing biometric data.
Sets up the biometric information self-registration feature.
Selects users who can use Authentication Manager with admin rights.
Details the process of assigning administrator privileges to users.
Outlines the process for removing administrator privileges.
Details the process of assigning group manager privileges to users.
Outlines the process for removing group manager privileges.
Displays the software version information.
Configures real-time limits for print jobs when using Account Manager.
Describes how real-time limits affect device operations.
Explains how counter and limit info is shown on the device panel.
Explains the two types of user authentication methods.
Describes how user names are handled during authentication.
Explains authentication using account names and passwords.
Sets the default external server for device authentication.
Guides on logging into devices as an administrator.
Covers license management and its impact on authentication.
Details how to perform device authentication via Authentication Manager.
Limits device functions based on user groups or individual users.
Allows switching function permissions between different account tracks.
Integrates Authentication Manager with Active Directory for authentication.
Streamlines authentication processes using IC cards.
Facilitates re-registering IC cards for lost cards.
Allows reassigning existing IC cards to different users.
Enhances security by implementing biometric authentication.
Configures settings for public user access.
Guides on changing user passwords.
Manages counter data for jobs or work beyond individual users.
Addresses issues related to managing devices.
Solves problems encountered during user data import.
Troubleshoots issues related to authentication failures.
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