Why is my KoolMore BIM75-BS Chiller ice making cycle normal but no ice is produced?
If your KoolMore Chiller completes the ice-making cycle but doesn't produce ice, it could be due to refrigerant leakage or a clogged cooling system tube. In both cases, you will need a qualified technician to perform maintenance.
Why are the ice cubes from my KoolMore BIM75-BS irregular?
Irregular ice cube shapes in your KoolMore Chiller can be caused by poor water quality or a dirty water tank. Clean the water tank and refill it with fresh water to resolve this. Alternatively, partially blocked holes on the water dividing pipe may also be the reason. Ensure all nine holes are clear.
How to improve the transparency of ice cubes from my KoolMore Chiller?
If the ice cubes from your KoolMore Chiller aren't very transparent, the water quality may be poor. Try changing the water supply or using a water filter to soften or filter the water.
Why are the ice cubes from my KoolMore BIM75-BS Chiller very thin?
Thin ice cubes from your KoolMore Chiller may be due to a high ambient temperature. Try moving the unit to a cooler location or extending the duration of each ice-making cycle. Inadequate air circulation around the unit can also cause this issue. Ensure there's at least 20cm of space between the unit's back and front and any obstructions.
What to do if the “ ” indicator is on in my KoolMore BIM75-BS?
If the “ ” indicator is lit on your KoolMore Chiller, it could be due to several reasons: * No water supply: Check the main water supply pressure and ensure the water supply hose isn't blocked. Increase water pressure or clean the hose if needed. * Blocked floating ball: Clean the water tank and the water level detecting switch if the floating ball is blocked. * Unit not level: Ensure the unit is placed on a level surface. * Improperly installed drainpipe: Pull out the water drainpipe and reinstall it properly into the water tank slot.
What to do if the Water Intake symbol flashes and no water is flowing into my KoolMore Chiller?
If the Water Intake symbol flashes and no water enters your KoolMore Chiller during the ice-making process, the water supply hose may be faulty or the water flow is too slow. Check the main water supply pressure and ensure the water supply hose isn't blocked. Increase the water pressure or clean the hose if necessary.
Why is the water pump working, but no water is flowing from the water dividing pipe in my KoolMore BIM75-BS Chiller?
If the water pump in your KoolMore Chiller is running but no water comes out of the dividing pipe, the small holes on the pipe are likely blocked. Clean these holes to restore water flow.
Why are the ice cubes from my KoolMore Chiller too thick?
If your KoolMore Chiller produces ice cubes that are too thick, the ambient temperature might be too low. Try reducing the time of each ice-making cycle.
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