KoolMore CIM-315 - Troubleshooting; Troubleshooting Common Issues; Troubleshooting Display Codes

10
touble
reason
solution
“ ” appear
Insufficient water
Low water inputting pressure or pipe
blockage—add pressure or clean the pipe
The ball on Level switch
locked
Cleaning the water tank and level switch
Water isn’t remaining in
the unit
Place the machine in horizontal position
Water leaves the drain
Put the drain plug and do adjustment
Pump working but
no water flow out
through the
distributive pipe
Pipe blockage
Clean the hole
Bad ice
transparency
Water is not good
Change water, filter and soften the incoming
water
Ice irregular
Poor water quality or dirty
water tank
Clean the water tank and change the water
Hole on distributive pipe
blocked
Clean distributive pipe
Ice is too thin
High ambient
temperature
Move the machine to a cool place or add ice
making time
unventilated
Keep the surrounding of machine more than
8 Inches
Ice is too thick
Lower the ambient
temperature
Reduce the ice making time
“ICE FULL” showed
Ice is full
Move the ice out of the tank
Ice blocks the detecting
board
Wait for the ice to melt
Ice making process
is normal but no ice
High ambient
temperature or high
water temperature
Move the machine to a place lower than 32℃or
add cool water
Refrigerant leak
Call an authorized technician
Refrigeration blocked
Call an authorized technician
Troubleshooting display
A. Ambient temperature sensor is broken: E1.
B. No ice or refrigerant leak: E2.
C. Magnetic valve disconnected, the indicator of ice full displayed. After connecting, the indicator
darken
D. Press ON/OFF for more than 5s, and the machine start to de-icing. After it finished, the
process of ice making proceeds.
TOUBLESHOOTING