KRUPS SERIE EA9000
46
PROBLEM / MALFUNCTION PROBABLE CAUSES CORRECTIVE ACTIONS
The coffee is not creamy.
The machine may need to run a
cleaning cycle.
The coffee is not fresh enough.
Start a cleaning of the machine
(see section 8).
Try using fresher coffee beans /
grounds.
The coffee grinder makes a
strange noise.
Foreign bodies are inside the
grinder.
Check whether you can extract the
foreign body using a tool. Unplug
the machine before you do this.
Contact the KRUPS Customer
Service.
No steam comes out of the nozzle.
The nozzle or the nozzle support is
blocked.
The water used is not suitable for
making steam.
Wash the steam nozzle manually
(see section 8); clean and unblock
each part.
Check that the steam nozzle is
screwed on properly.
Empty the tank and remove the
Claris cartridge temporarily.
Fill the water tank with mineral
water with high calcium content
(>100 mg/l) and carry out steam
cycles (5 to 10) consecutively into
a recipient until you get a
continuous jet of steam.
There is not enough milk froth.
The steam does not come out
properly.
The milk is not cold enough.
See paragraph above.
We recommend that you use cold
pasteurised or UHT milk, freshly
opened.
The milk froth is not fine enough.
The steam does not come out
properly.
The milk is not suitable.
Check that the milk is fresh and
cold.
Check that there is enough milk in
the glass.
Wash the steam nozzle manually
(see section 8); clean and unblock
each part.
Check that the steam nozzle is
screwed on properly.
We recommend that you use cold
pasteurised or UHT milk, freshly
opened.
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