10-8
Troubleshooting
Load paper in MP
Tray.
Is the paper of the selected
size loaded in the multi
purpose tray?
Load the paper in the multi purpose
tray which is of the size and type
indicated on the Message Display.
2-50
Machine failure.
Call service.
– Internal error has occurred. Make a
note of the error code displayed on
the Message Display. Turn off the
machine, unplug the power cord, and
contact your Service Representative.
—
Is Error code "C4200"
displayed?
Internal condensation has occurred
as a result of a sudden change in
temperature. Turn off the machine
and let stand for 30 to 90 minutes,
and then back on again. If this
message still remains, turn off the
machine, unplug the power cord, and
contact your Service Representative.
—
Maximum Number of
scanned pages.
Job is canceled.
– Scanning cannot be performed due
to insufficient memory of scanner.
The job is canceled. Press the
OK
key.
—
Is the acceptable scanning
count exceeded?
Press the
OK
key to print, send or
store the scanned pages. Press the
Stop
key to cancel printing, sending
or storing.
—
Memory is full. Job is
canceled.
– The job is canceled. Press the
OK
key.
—
Memory is full.
Print job cannot be
processed
completely.
– Unable to continue the job as the
memory is used up.
Press the
OK
key to print the
scanned pages. The print job cannot
be processed completely.
Press the
Stop
key to cancel the job.
—
Non-genuine Toner.
Press [Help].
This message is displayed if
the installed toner container
is non-genuine.
The manufacturer assumes no
responsibility for damage caused by
a non-genuine toner.
We recommend that you only use
genuine toner containers.
When you want to use the toner
container currently installed, press
the
OK
key and
Stop
key
simultaneously for 3 seconds or
more.
9-5
Error Message Check Points Corrective Actions
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