Kyocera Ecosys M2735dn

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Troubleshooting > Clearing Paper Jams

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Table of Contents3
Overview10
Machine Features11
Color and Image Quality Functions15
Basic Color Modes15
Adjusting Image Quality and Color16
Guides Provided with the Machine17
About the Operation Guide (this Guide)19
Structure of the Guide19
Conventions Used in this Guide20
Menu Map22
Legal and Safety Information32
Notice33
Safety Conventions in this Guide33
Environment34
Precautions for Use35
Laser Safety (Europe)36
Legal Restriction on Copying/Scanning37
En Iso 777937
Ek1-Itb 200037
Legal Information38
Energy Saving Control Function44
Automatic 2-Sided Print Function44
Resource Saving - Paper44
Environmental Benefits of "Power Management44
Energy Star (ENERGY STAR®) Program44
Installing and Setting up the Machine45
Part Names (Machine Exterior)46
Part Names (Connectors/Interior)48
Part Names (with Optional Equipments Attached)50
Connecting the Machine and Other Devices51
Connecting Cables52
Connecting LAN Cable52
Connecting USB Cable53
Connecting the Power Cable53
Power On/Off54
Power on54
Power off54
Using the Operation Panel55
Operation Panel Keys55
Operation Method57
Check the Original and Paper Settings58
Help Screen58
Login/Logout59
Login59
Logout60
Default Settings of the Machine61
Setting Date and Time61
Network Setup62
Configuring the Wired Network62
Energy Saver Function64
Sleep64
Auto Sleep65
Sleep Rules (Models for Europe)65
Sleep Level (Energy Saver and Quick Recovery) (Models Except for Europe)66
Power off Rule (Models for Europe)66
Quiet Mode67
Installing Software68
Software on DVD (Windows)68
Installing Software in Windows69
Uninstalling the Software75
Installing Software in Mac Computer76
Setting TWAIN Driver78
Setting WIA Driver80
Checking the Counter81
Additional Preparations for the Administrator82
Sending Documents to a PC82
Strengthening the Security82
Command Center RX83
Accessing Command Center RX84
Changing Security Settings85
Changing Device Information87
E-Mail Settings89
Registering Destinations93
Transferring Data from Our Other Products94
Migrating the Address Book94
Preparation before Use100
Loading Paper101
Precaution for Loading Paper101
Selecting the Paper Feeder Units102
Loading in the Cassette103
Precautions for Outputting Paper106
Paper Stopper106
Preparation for Sending a Document to a Shared Folder in a PC107
Making a Note of the Computer Name and Full Computer Name107
Making a Note of the User Name and Domain Name108
Creating a Shared Folder, Making a Note of a Shared Folder109
Configuring Windows Firewall112
Registering Destinations in the Address Book117
Adding a Destination (Address Book)117
Adding a Destination on One Touch Key (One Touch Key)124
Printing from PC126
Printer Driver Properties Screen127
Displaying the Printer Driver Help128
Changing the Default Printer Driver Settings (Windows 8.1)128
Printing from PC129
Printing on Standard Sized Paper129
Printing on Non-Standard Sized Paper131
Canceling Printing from a Computer133
Printing from the Handheld Device134
Printing by Airprint134
Printing by Google Cloud Print134
Printing by Mopria134
Printing Data Saved in the Printer135
Specifying the Job Box from a Computer and Storing the Job135
Printing Documents from Private Print Box136
Deleting the Documents Stored in the Private Print Box136
Printing Document from Stored Job Box137
Deleting the Documents Stored in the Stored Job Box138
Printing Document from Quick Copy Box139
Deleting the Documents Stored in the Quick Copy Box139
Printing Document from Proof and Hold Box140
Deleting the Documents Stored in the Proof and Hold Box141
Monitoring the Printer Status (Status Monitor)142
Accessing the Status Monitor142
Exiting the Status Monitor142
Quick View State142
Printing Progress Tab143
Paper Tray Status Tab143
Toner Status Tab143
Alert Tab144
Status Monitor Context Menu144
Status Monitor Notification Settings145
Configuration Tool146
Accessing the Configuration Tool146
Exiting the Configuration Tool147
Configuration Tool Settings Screen148
Operation on the Machine151
Loading Originals152
Placing Originals on the Platen152
Loading Originals in the Document Processor153
Loading Paper in the Multipurpose Tray155
Program158
Registering Programs158
Recalling Program159
Overwriting Program160
Deleting Program160
Select Key Settings161
Copying162
Basic Operation162
Canceling Jobs163
Frequently-Used Sending Method164
Sending Document Via E-Mail165
Configuring Settings before Sending165
Sending Scanned Document Via E-Mail165
Sending Document to Desired Shared Folder on a Computer (Scan to PC)166
Configuring Settings before Sending166
Sending Document to Desired Shared Folder on a Computer166
Sending Document to Folder on an FTP Server (Scan to FTP)168
Configuring Settings before Sending168
Sending Document to Folder on an FTP Server168
Scanning Using TWAIN or WIA170
Configuring Settings before Sending170
Scanning Document Using Application170
Useful Sending Method171
WSD Scan172
Installing Driver Software172
WSD Scan173
Using Fax Server to Send a Fax (Fax Server Transmission)175
Configuring Settings before Sending175
Using Fax Server to Send a Fax175
Sending to Different Types of Destinations (Multi Sending)177
Send to Me (E-Mail)178
Sending a Document to the Mail Address of the Logged in User178
Canceling Sending Jobs179
Handling Destination180
Specifying Destination180
Choosing from the Address Book180
Choosing from the External Address Book181
Choosing from the One Touch Key182
Checking and Editing Destinations183
Confirmation Screen of Destinations184
Recall184
How to Use the FAX Function185
Using Document Boxes186
What Is Job Box186
What Is Removable Memory Box186
What Is Sub Address Box/Polling Box186
Operating Using Removable USB Memory187
Printing Documents Stored in Removable USB Memory187
Saving Documents to USB Memory (Scan to USB)189
Check the USB Memory Information190
Removing USB Memory190
Using Various Functions191
Functions Available on the Machine192
About Functions Available on the Machine192
How to Select Functions192
Copy193
Send194
Removable Memory (Store File, Printing Documents)195
Functions197
Paper Selection198
Collate199
Duplex199
Zoom201
Combine203
Original Size205
Original Orientation205
Mixed Size Originals206
Original Image206
Density207
Ecoprint207
Continuous Scan207
File Name Entry208
Job Finish Notice208
Priority Override208
Color Selection209
Sharpness209
Contrast210
Background Density Adj. (Background Density Adjustment)210
Skip Blank Page211
Scan Resolution211
Sending Size212
File Format213
Subject/Body217
FTP Encrypted TX217
File Separation217
Storing Size218
Encrypted PDF218
JPEG/TIFF Print219
XPS Fit to Page219
Status/Job Cancel220
Checking Job Status221
Details of the Status Screens223
Checking Job History227
Sending the Log History231
Job Operation232
Pause and Resumption of Jobs232
Canceling of Jobs232
Device/Communication233
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)234
Setup and Registration (System Menu)235
System Menu236
Operation Method236
System Menu Settings237
Report239
System/Network241
User/Job Account248
User Property248
Common Settings249
Copy262
Printer263
Send265
Fax265
Document Box266
Fax266
Edit Destination267
Adjust/Maint268
User Authentication and Accounting (User Login, Job Accounting)269
Overview of User Login Administration270
Managing the Job Account from PC270
Enabling User Login Administration271
Setting User Login Administration273
Authentication Security273
Adding a User (Local User List)274
Changing User Properties276
User Login Administration for Printing279
Managing the Users to Scan Using TWAIN280
Managing the Users to Scan Using WIA281
Managing the Users that Send Faxes from a PC282
Group Authorization Settings283
Guest Authorization Set284
Obtain NW User Property287
ID Card Settings288
PIN Login Settings289
Using User Login Administration290
Login/Logout290
Overview of Job Accounting291
To Manage the Number of Sheets Used on Jobs Printed from a PC291
Enabling Job Accounting292
Job Accounting Access293
Setting an Account294
Adding an Account294
Restricting the Use of the Machine296
Editing an Account297
Deleting an Account298
Job Accounting for Printing299
Job Accounting for Scan Using TWAIN300
Job Accounting for Scan Using WIA301
Job Accounting for the FAX Transmitted from a Computer302
Configuring Job Accounting303
Default Setting303
Counting the Number of Pages Printed304
Print Accounting Report305
Using Job Accounting306
Login/Logout306
Unknown User Settings307
Unknown ID Job307
Registering Information for a User Whose ID Is Unknown308
10 Troubleshooting309
Regular Maintenance310
Cleaning310
Cleaning Glass Platen310
Cleaning Slit Grass311
Cleaning the Inside of the Machine312
Toner Container Replacement315
Loading Paper318
Using the Maintenance Menu319
Troubleshooting320
Solving Malfunctions320
Machine Operation Trouble320
Printed Image Trouble323
Responding to Messages326
Clearing Paper Jams338
Jam Location Indicators338
Remove any Jammed Paper in Cassette 1339
Remove any Jammed Paper in Cassette 2341
Remove any Jammed Paper in Cassette 3343
Remove any Jammed Paper in the Multipurpose Tray345
Remove any Jammed Paper Inside of the Machine346
Remove any Jammed Paper in Rear Cover350
Remove any Jammed Paper in the Document Processor354
11 Appendix356
Optional Equipment357
Overview of Optional Equipment357
Optional Applications361
Starting Application Use361
Checking Details of Application362
Character Entry Method363
Using the Keys363
Selecting Type of Characters364
Characters that Can be Entered Using the Numeric Keys364
Entering Symbols365
Entering Characters365
Entering Using the Character Selection Screen367
Paper368
Basic Paper Specifications368
Choosing the Appropriate Paper369
Special Paper372
Specifications376
Machine376
Copy Functions377
Printer Functions378
Scanner Functions378
Document Processor379
Paper Feeder379
Glossary380
Index385

Kyocera Ecosys M2735dn - Page 344

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