Kyocera ECOSYS M3655idn User Manual

10-27
Troubleshooting > Troubleshooting
Responding to Send Error
Error
Code
Message Corrective Actions
Reference
Page
1101 Failed to send the e-mail. Check the host name of the SMTP server on the
Command Center RX.
page 2-59
Failed to send via FTP. Check the host name of FTP. page 5-23
Failed to send via SMB. Check the host name of SMB. page 5-23
1102 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•Host name
•Path
page 5-23
Failed to send the e-mail. Check the following on the Command Center RX.
• SMTP login user name and login password
• POP3 login user name and login password
• E-mail size limit
page 2-59
Failed to send via FTP. Check the FTP settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•Path
• Folder share permissions of the recipient
page 5-23
1103 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•Path
• Folder share permissions of the recipient
page 5-23
Failed to send via FTP. Check the FTP settings.
•Path
• Folder share permissions of the recipient
page 5-23
1104 Failed to send the e-mail. Check the e-mail address.
NOTE
If the address is rejected by the domain, you cannot
send the email.
page 5-22

Kyocera ECOSYS M3655idn Specifications

General

N-up printing	2, 4
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Borderless printing	No
Duplex printing mode	Auto
Time to first page (black, normal)	4.9 s
Print speed (black, normal quality, A4/US Letter)	55 ppm
Duplex print speed (black, normal quality, A4/US Letter)	39.5 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	6 s
Copy speed (black, normal quality, A4)	55 cpm
Scan to	E-mail, FTP, SMB, TWAIN, USB, WIA
Scan drivers	TWAIN, WIA
Grayscale levels	256
Scan speed (black)	60 ppm
Scan speed (color)	40 ppm
Image formats supported	JPEG, TIFF
Duplex scan speed (black)	100 ppm
Duplex scan speed (color)	64 ppm
Document formats supported	PDF, XPS
Faxing	Mono faxing
Fax memory	256 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Printer fonts	Barcode, Bitmap, Windows
Printing colors	Black
Duplex functions	Copy, Fax, Print, Scan
Maximum duty cycle	27500 pages per month
Recommended duty cycle	5000 - 15000 pages per month
Replacement cartridges	TK-3190 (25.000 pagina's)
Number of print cartridges	1
Page description languages	Epson LQ, IBM ProPrinter XL24E, OpenXPS, PCL 6, PCL XL, TIFF, XPS
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
Processor cores	2
Processor family	ARM Cortex-A9
Coprocessor frequency	1.2 GHz
Card reader integrated	-
Compatible memory cards	SD, SDHC
Maximum internal memory	3000 MB
Sound power level (standby)	30 dB
Sound pressure level (copying)	56 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	54 W
Power consumption (sleep)	0.5 W
Power consumption (copying)	731 W
Power consumption (standby)	30 W
Power consumption (printing)	711 W
Energy Star Typical Electricity Consumption (TEC)	2.91 kWh/week
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 120 g/m²
Paper tray media types	Plain paper
Non-ISO print media sizes	Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Legal
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	50 - 120 g/m²
Paper input type	Cassette, Paper tray
Total output capacity	500 sheets
Maximum input capacity	2600 sheets
Maximum number of input trays	5
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Ethernet, Wireless LAN
USB 2.0 ports quantity	3
Certification	TÜV/GS, CE, ISO 9001, ISO 14001.
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Operating altitude	0 - 3500 m
Non-operating altitude	0.6 - 15000 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	Blue Angel, REACH, RoHS, EPEAT Silver, ENERGY STAR
Package depth	570 mm
Package width	633 mm
Package height	710 mm
Package weight	31200 g
Cables included	AC
Included cartridge capacity (black)	10000 pages
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	495 mm
Width	480 mm
Height	590 mm