Product emits metal noises while heating and cooling.
• When the metal parts are heated, they may expand and cause noise. >>> This is not a fault.
Product does not operate.
• The mains fuse is defective or has tripped. >>> Check fuses in the fuse box. If necessary, replace or
reset them.
• Product is not plugged into the (grounded) socket. >>> Check the connection.
• If the display does not light up when you switch the hob on again. >>> Disconnect the appliance at the
circuit breaker. Wait 20 seconds and then reconnect it.
• Overheat protection is active. >>> Allow your hob to cool down.
• The cooking pot is not suitable. >>> Check your pot.
" " symbol appears on the cooking zone display.
• You have not placed the pot on the active cooking zone. >>> Check if there is a pot on the cooking zone.
• Your pot is not compatible with induction cooking. >>> Check if your cooking pot is compatible with
induction hob.
• The cooking pot is not centered properly or the bottom surface of the pot is not wide enough for the
cooking zone. >>> Choose a pot wide enough and center the pot on the cooking zone properly.
• Cooking pot or cooking zone is overheated. >>> Allow them to cool down.
Selected cooking zone suddenly turns off during operation.
• Cooking time for the selected cooking zone may be over. >>> You may set a new cooking time or finish
cooking.
• Overheat protection is active. >>> Allow your hob to cool down.
• An object may be covering the touch control panel. >>> Remove the object on the panel.
The pot does not get warm even if the cooking zone is on.
• Your pot is not compatible with induction cooking. >>> Check if your cooking pot is compatible with
induction hob.
• The cooking pot is not centered properly or the bottom surface of the pot is not wide enough for the
cooking zone. >>> Choose a pot wide enough and center the pot on the cooking zone properly.
Water drops occur during cooking.
• The vapour that arises during cooking can condense and form water droplets when it hits cold
surfaces of the product. >>> This is not a fault.
Cooling fan continues operating although the hob is turned off
• This is not a fault. Cooling fan will continue operating until the electronics in the hob
cools down to a suitable temperature.
Touch control does not respond.
• Sensor is not calibrated correctly. >>> Disconnect the appliance at the circuit breaker, wait 20
seconds and reconnect it (sensors will auto calibrate).
Condensation forms on hob and surrounding surface.
• We advise the use of lids on pans to reduce the amount of steam released and condensation
produced >>> This is not a product fault.
Troubleshooting
23
User manual LAM1850
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