Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet”onpage29
•“RecoveryoverviewfortheWindows10operatingsystem”onpage30
•“Passwords”onpage31
•“Powermanagement”onpage33
•“Symptom-to-FRUindex”onpage34
ServiceWebsite:Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecome
available,theywillbepostedonhttp://www.lenovo.com/support
RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet
Whenthemainstoragedeviceisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew
drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthetablet.OrdertheRecovery
DiscSetandthedriveatthesametimesothatthecustomercanrestorethetablettothefactorydefault
settingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationaboutwhichdiscsto
order,goto:
http://www.lenovo.com/serviceparts-lookup.
Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore
thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:
Notes:
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonalfilesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.
•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou
use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.
1.ConnectanexternalCD/DVDdrive.
2.MaketheCD/DVDdrivethefirststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.OpentheThinkPadSetupprogramandselectStartup➙Boot.
b.SelecttheCD/DVDdriveasthe1stBootDevice.
3.InsertthebootablerecoverydiscintotheCD/DVDdrive.
4.StartthecomputerfromtheexternalCD/DVDdrive.
5.Whenpromoted,selectyourlanguageandclickNext.
6.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.
7.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.
Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental
RecoveryDisc,itwillbeclearlymarkedassuch.
8.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,remove
theexternalCD/DVDdriveandrestartthecomputer.Followtheinstructionsonthescreentofinish
therecovery.
Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The
computerwillrestartintotheMicrosoft
®
Windowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.
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