Lenovo ThinkPad E575 - Page 4

Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 49
Installing a new operating system . . . . . . . . 49
Installing the Windows 7 operating system . . 49
Installing the Windows 10 operating system . . 50
Installing device drivers . . . . . . . . . . . . 51
Using the ThinkPad Setup program . . . . . . . 52
Configuring ThinkPad Setup . . . . . . . . 52
Changing the startup sequence . . . . . . . 53
Updating the UEFI BIOS. . . . . . . . . . 53
BIOS menu. . . . . . . . . . . . . . . 54
Using system management . . . . . . . . . . 63
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 67
General tips for preventing problems . . . . . . 67
Troubleshooting . . . . . . . . . . . . . . 67
Diagnosing problems . . . . . . . . . . . 67
Computer stops responding . . . . . . . . 68
Spills on the keyboard . . . . . . . . . . 69
Error messages . . . . . . . . . . . . . 69
Beep errors. . . . . . . . . . . . . . . 71
Memory module problems . . . . . . . . . 71
Ethernet problems . . . . . . . . . . . . 72
A wireless LAN problem . . . . . . . . . . 73
Bluetooth problem . . . . . . . . . . . . 73
ThinkPad pointing device problems . . . . . 73
Keyboard problems . . . . . . . . . . . 74
Computer screen problems . . . . . . . . 74
External monitor problems . . . . . . . . . 76
Audio problems . . . . . . . . . . . . . 78
Fingerprint reader problems . . . . . . . . 79
Battery problems . . . . . . . . . . . . 79
ac power adapter problem. . . . . . . . . 80
Power problems. . . . . . . . . . . . . 80
Power button problem . . . . . . . . . . 80
Boot problems . . . . . . . . . . . . . 81
Sleep and hibernation problems . . . . . . 81
Hard disk drive problems . . . . . . . . . 82
Solid-state drive problem . . . . . . . . . 82
Software problem . . . . . . . . . . . . 82
USB problem . . . . . . . . . . . . . . 83
Chapter 8. Recovery information . . . 85
Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . . 85
Creating and using recovery media . . . . . 85
Reinstalling preinstalled programs and device
drivers . . . . . . . . . . . . . . . . 86
Recovery information for the Windows 10
operating system . . . . . . . . . . . . . . 87
Resetting your computer . . . . . . . . . 87
Using advanced startup options . . . . . . 87
Recovering your operating system if Windows
10 fails to start . . . . . . . . . . . . . 87
Creating and using a recovery USB drive . . . 87
Chapter 9. Replacing devices . . . . . 89
Static electricity prevention . . . . . . . . . . 89
Replacing the removable battery . . . . . . . . 89
Replacing the keyboard. . . . . . . . . . . . 91
Replacing the bottom cover . . . . . . . . . . 95
Replacing the optical drive . . . . . . . . . . 96
Replacing a memory module. . . . . . . . . . 97
Replacing the internal storage drive . . . . . . . 99
Replacing the M.2 solid-state drive . . . . . . . 101
Replacing the coin-cell battery . . . . . . . . . 103
Chapter 10. Getting support. . . . . . 105
Getting help and service . . . . . . . . . . . 105
Before you contact Lenovo . . . . . . . . 105
Using diagnostic programs . . . . . . . . 106
Lenovo Support Web site . . . . . . . . . 106
Calling Lenovo . . . . . . . . . . . . . 106
Purchasing additional services . . . . . . . . . 107
Appendix A. Regulatory
information . . . . . . . . . . . . . . . 109
Certification-related information . . . . . . . . 109
Wireless-related information . . . . . . . . . . 109
Wireless interoperability. . . . . . . . . . 109
Usage environment and your health . . . . . 109
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 110
Wireless-radio compliance information . . . . 110
Locating wireless regulatory notices . . . . . 110
Export classification notice . . . . . . . . . . 111
Electronic emission notices . . . . . . . . . . 111
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 111
Industry Canada Class B emission
compliance statement . . . . . . . . . . 111
European Union conformity . . . . . . . . 112
German Class B compliance statement. . . . 112
Japan VCCI Class B compliance
statement . . . . . . . . . . . . . . . 113
Japan compliance statement for products
which connect to the power mains with rated
current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . . 113
Japan notice for ac power cord . . . . . . . 113
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 113
Eurasian compliance mark . . . . . . . . . . 113
ii ThinkPad E570, E570c, and E575 User Guide