v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-285-001 Adapter Communication Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-286-001 Adapter CPU Test Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-287-001 Adapter Local RAM Test Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-288-001 Adapter NVSRAM Test Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-289-001 Adapter Cache Test Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-292-001 Adapter Parameter Set Error.
1. Update the ServeRAID SAS controller firmware.
2. Reseat the ServeRAID SAS controller.
3. Replace the ServeRAID SAS controller.
035-230-001 Battery Low. Replace the battery module on the ServeRAID SAS
controller.
035-231-001 Abnormal Battery Temperature. Replace the battery module on the ServeRAID SAS
controller.
035-231-001 Battery Status Unknown. Replace the battery module on the ServeRAID SAS
controller.
089-xxx-00n Failed microprocessor test.
Note: n = APIC ID for failing
microprocessor
v 0, 1, 2, 3 = microprocessor 1
v 4, 5,6, 7 = microprocessor 2
Odd APIC numbers are hyperthreads.
1. Make sure that the BIOS code is at the latest
level.
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
172 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual