Lenovo ThinkServer TS130 - Server Setup Road Map; Configure RAID; Install Operating System and Basic Drivers

Chapter3.Diagnosticsandtroubleshooting
Thischapterintroducessomebasicdiagnosticandtroubleshootingprograms.Ifyourserverproblemisnot
describedhere,seeAppendixB“Helpandservice”onpage107
foradditionaltroubleshootingresources.
Thischapterprovidesinstructionsonthefollowingtopics:
•“PC-DoctorforDOS”onpage13
•“Basictroubleshooting”onpage15
•“Troubleshootingtables”onpage16
PC-DoctorforDOS
ThePC-DoctorforDOSdiagnosticprogramisusedtotesthardwarecomponentsofyourserver.Itisalso
usedtoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourserver.If
youareunabletoisolateandrepairtheproblemyourselfafterrunningthePC-DoctorforDOSdiagnostic
program,saveandprinttheloglescreatedbythePC-DoctorforDOSdiagnosticprogram.Youwillneed
thelogleswhenyouspeaktoaLenovotechnicalsupportrepresentative.
YoucandownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe
Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe
Windowsoperatingsystem.YoucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnostic
discthatyoucreated.
Creatingadiagnosticdisc
Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogram
fromhttp://www.lenovo.com/support.
2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.
Runningthediagnosticprogramfromadiagnosticdisc
Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromadiagnosticdiscthatyou
created.
Torunthediagnosticprogramfromadiagnosticdiscthatyoucreated,dothefollowing:
1.Makesuretheopticaldriveyouwanttouseissetastherstbootdeviceinthestartupdevicesequence.
2.Makesuretheserveristurnedonandtheninsertthediscintotheopticaldrive.Thediagnostic
programopens.
Note:Youcaninsertthediscintotheopticaldrivewhenyouaresettingthestartupdevicesequence.
However,ifyouinsertthediscintotheopticaldrivewhenyouhavealreadyenteredtheoperating
system,youneedtorestarttheservertoaccessthediagnosticprogram.
3.Followtheinstructionsonthescreentoselectthediagnostictestthatyouwanttorun.
Note:Foradditionalhelp,presstheF1key.
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