Troubleshooting
Problem Cause Solution
No mist coming out of
nozzle.
Unit is not plugged in. Plug into power source.
Unit is not turned on. Press the power button to
turn on the unit.
No water in tank. Add at least two cups of
clean water into the water
tank.
Water level low.
Humidifier produces an
unusual smell.
Unit is new. Remove the water cap, and
place the water tank in a
cool, dry place for 12 hours.
Dirty water, or water has
been in tank for a long time.
Rinse and clean water tank
and fill with clean water.
Humidifier makes an
unusual noise.
Tank is positioned
incorrectly.
Align water tank window
with the power button.
Water level low. Add at least two cups of
clean water into the water
tank.Add water
Unit is not level. Place unit on a flat, level
surface.
Mist is coming out from
base.
Water tank is not positioned
correctly.
Turn o/unplug the unit,
then align water tank
window with the power
button.
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