Lexmark 5600 Series - Can Send But Not Receive Faxes

CHECK COUNTRY CODE
Make sure the country code has been set for the country or region where you are operating the printer:
1 From the printer control panel, press .
2 Press the arrow buttons until Device Setup appears, and then press .
3 Press the arrow buttons until Country appears, and then press .
Check the country or region on the display.
4 If the country or region name is incorrect, press the arrow buttons until the country or region where you are
operating the printer appears, and then press
.
IS YOUR PRINTER MEMORY FULL?
1 Dial the receiving number.
2 Scan the original document one page at a time.
Can send but not receive faxes
These are possible causes and solutions. Try one or more of the following:
LOAD PAPER
Load paper to print any faxes that have been stored in the printer.
MAKE SURE THAT AUTO ANSWER IS ON
If the Auto Answer light is on:
• The printer will answer after the preset number of telephone rings.
• If you are using a distinctive ring, see the instructions for setting a distinctive ring for the printer.
1 From the printer control panel, press .
2 Press the arrow buttons until Fax Setup appears, and then press .
3 Press the arrow buttons until Ringing and Answering appears, and then press .
4 Press again.
Check to see if Auto Answer is set to On.
5 If Auto Answer is not selected, press the arrow buttons until On appears, and then press to save the setting.
CHECK INK
Check the ink levels, and install a new cartridge if necessary.
CHECK WHETHER FAX FORWARDING IS SELECTED
1 From the printer control panel, press .
2 Press the arrow buttons until Fax Setup appears, and then press .
Troubleshooting
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