Lexmark C500n - Solving Color Quality Problems; Frequently Asked Questions (FAQ) About Color Printing

Solving print quality problems
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Troubleshooting
Streaked horizontal lines The toner cartridges may be
defective, empty, or worn.
The fuser may be defective or
worn.
Replace the toner cartridges or fuser as needed.
Streaked vertical lines Toner is smeared before fusing to
the paper.
The toner cartridges are defective.
If paper is stiff, try feeding from another tray.
Replace the color toner cartridge causing the
streaks.
Print irregularities Paper has absorbed moisture due
to high humidity.
You are using paper that does not
meet the printer specifications.
The fuser is worn or defective.
The toner cartridges may be
empty.
Load paper from a fresh package in the tray.
Avoid textured paper with rough finishes.
Make sure the printer Media Type setting matches
the type of paper you are using.
Replace the fuser.
Replace the needed toner cartridge.
Print too light You are using paper that does not
meet the printer specifications.
The toner cartridges are low on
toner.
The toner cartridges are defective
or have been installed in more
than one printer.
Load paper from a new package.
Avoid textured paper with rough finishes.
Make sure the paper you load in the trays is not
damp.
Replace the toner cartridges.
Print too dark The toner cartridges are defective. Replace the toner cartridges.
Symptom Cause Solution
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