Lexmark C500n - Solving Option Problems; Solving Media Feed Problems

Solving print quality problems
69
Troubleshooting
Transparency print
quality is poor
(Print has inappropriate
light or dark spots, toner
is smeared, horizontal or
vertical light bands
appear, or color does not
project.)
You are using transparencies that
do not meet the printer
specifications.
Use only transparencies recommended by the
printer manufacturer.
Toner specks The toner cartridges are defective.
The fuser is worn or defective.
Toner is in the paper path.
Replace the toner cartridges.
Replace the fuser.
Call for service.
Toner rubs off the paper
easily when you handle
the sheets.
The fuser is worn or defective. Replace the fuser.
Gray background The toner cartridges are defective. Replace the toner cartridges.
Uneven print density The toner cartridges and the
photodeveloper cartridge are
defective.
Replace the toner cartridges and the
photodeveloper cartridge.
Ghost images The photodeveloper cartridge is
not functioning properly.
Make sure the Media Type setting in the driver is
correct for the paper or specialty media you are
using.
Replace the photodeveloper cartridge.
Call for service.
Clipped images
(Some of the print is cut
off on the sides, top, or
bottom of the paper.)
Guides in the selected tray are set
for a different size paper than
what is loaded in the tray.
Move the guides in the tray to the proper positions
for the size loaded.
Symptom Cause Solution
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