Media guide
Page 2 of 3
Storing media
Use the following guidelines for proper media storage. These help avoid media feeding problems and uneven print
quality:
• For best results, store media in an environment where the temperature is approximately 21°C (70°F) and
the relative humidity is 40%.
• Store cartons of media on a pallet or shelf, rather than directly on the floor.
• When storing individual packages of media out of the original carton, make sure they rest on a flat surface
so the edges do not buckle or curl.
• Do not place anything on top of the media packages.
Avoiding jams hints
The following hints can help avoid jams:
• Use only recommended paper or specialty media (referred to as media).
• Do not overload the media sources. Make sure the stack height does not exceed the maximum height
indicated by the load line labels in the sources.
• Do not load wrinkled, creased, damp, or curled media.
• Flex, fan, and straighten media before you load it.
• Do not use media that has been cut or trimmed by hand.
• Do not mix media sizes, weights, or types in the same media source.
• Make sure the recommended print side is face down when loading 550-sheet trays, and face up when
loading the multipurpose feeder or the high capacity feeder, for simplex (single-sided) printing.
• Keep media stored in an acceptable environment. See “Storing Media.”
• Do not remove trays during a print job.
DL Envelope 110 x 220 mm
(4.33 x 8.66 in.)
✘✓✘✘✘
C5 Envelope 162 x 229 mm
(6.38 x 9.01 in.)
✘✓✘✘✘
Other
Envelope
98.4 x 89 mm to
297 x 431.8 mm
(3.9 x 3.5 in. to 11.7 x 17 in.)
✘✓✘✘✘
Legend: ✓ — supported ✘— unsupported
Media size Dimensions 550-
sheet
trays
Multipurpose
feeder
Optional
high
capacity
feeder
Optional
Duplex
unit
Optional
Finisher
* This size does not appear in the Paper Size menu until Auto Size Sensing is changed. See the User’s Guide for more
information.
** This size setting formats the page for 297.0 x 355.6 mm (11.7 x 14 in.) unless the size is specified by the software
application.