Troubleshooting..................................................................................................................................................91
Troubleshooting............................................................................................................................................................ 91
Securing the printer................................................................................... 92
Locating the security slot................................................................................................................................ 92
Erasing printer memory................................................................................................................................... 92
Erasing printer hard disk memory.................................................................................................................92
Encrypting the printer hard disk....................................................................................................................93
Restoring factory default settings................................................................................................................. 93
Statement of Volatility...................................................................................................................................... 93
Maintaining the printer.............................................................................. 95
Networking..........................................................................................................................................................95
Setting up serial printing (Windows only)....................................................................................................98
Cleaning printer parts...................................................................................................................................... 98
Ordering parts and supplies......................................................................................................................... 102
Replacing parts and supplies....................................................................................................................... 105
Moving the printer............................................................................................................................................127
Saving energy and paper.............................................................................................................................. 128
Recycling............................................................................................................................................................129
Clearing jams.............................................................................................130
Avoiding jams................................................................................................................................................... 130
Identifying jam locations................................................................................................................................. 131
Paper jam in the multipurpose feeder........................................................................................................132
Paper jam in door C.........................................................................................................................................132
Paper jam in door D.........................................................................................................................................136
Paper jam in the 3000‑sheet tray................................................................................................................137
Paper jam in the booklet finisher.................................................................................................................138
Paper jam in the staple finisher....................................................................................................................142
Staple jam in the staple finisher................................................................................................................... 144
Staple jam in the staple, hole punch finisher............................................................................................146
Staple jam in the booklet finisher................................................................................................................ 148
Troubleshooting........................................................................................ 150
Network connection problems.....................................................................................................................150
Hardware options problems......................................................................................................................... 152
Issues with supplies........................................................................................................................................ 153
Contents 5
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