Lexmark CX860 Series User Manual

Faxing problems
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a
dierent
telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a
dierent
wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Troubleshooting 159

Lexmark CX860 Series Specifications

General

Print Technology	Color Laser
Functions	Print, Copy, Scan, Fax
Print Speed (Letter, Black)	60 ppm
Print Speed (Letter, Color)	60 ppm
Print Resolution	1200 x 1200 dpi
Processor Speed	1.6 GHz
Standard Output Capacity	500 sheets
Print Speed (Black/White)	60 ppm
Print Speed (Color)	60 ppm
Monthly Duty Cycle	350000 pages
Recommended Monthly Page Volume	5, 000 - 50, 000 pages
Maximum Output Capacity	500 sheets
Display	10-inch Color Touchscreen
Connectivity	Ethernet, USB, Wi-Fi
Mobile Printing	Mopria, AirPrint
Standard Input Capacity	650 sheets