Lexmark CX922 User Manual

Action Yes No
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact
customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b In the Jam Recovery menu, select On or Auto.
c Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Printing problems
Confidential
and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 231

Lexmark CX922 Specifications

General

Print Technology	Color Laser
Duplex Printing	Integrated Duplex
Functions	Print, Copy, Scan, Fax
Print Resolution	1200 x 1200 dpi
Scan Technology	CIS
Display	10-inch color touch screen
Memory	4 GB
Hard Disk	500 GB
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Fax Resolution	Up to 300 x 300 dpi
Network Connectivity	Ethernet, USB
Mobile Printing	Yes
Print Speed	Simplex: Black: 65 ppm, Color: 65 ppm; Duplex: Black: 65 ppm, Color: 65 ppm